Senior Manager, Product Management - Enterprise Credit Bureau Reporting (eCBR)Team

Capital One • McLean, VA

7d

About The Position

Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team At Capital One we’re changing banking for good, and with the Enterprise Credit Bureau Reporting (eCBR) platform we're on a mission to reimagine Credit Bureau Reporting at Capital One. Credit scores play an outsize role in consumers' economic lives as they are utilized in buying a home, starting a small business and even gaining employment. More than 200M adults in America with over 1.6B credit accounts are processed every month by the nationwide consumer reporting agencies (NCRAs), including the Big Three—Experian, Equifax, and TransUnion. The NCRAs rely on lenders to provide accurate and timely data in order to calculate credit scores. As a Senior Product Manager for eCBR, you will play a role delivering on the critical company initiative to build a platform to provide a new suite of core banking services that will facilitate real-time intelligent customer experiences. Specifically, the eCBR platform will revolutionize the credit bureau reporting service by putting the power in the hands of the business and process owners, providing transparency on what is being reported to the customers and business, and ensuring accuracy through detective controls. As a Platform Product Senior Manager, you will also be responsible for (at minimum): Platform Vision & API Strategy: Defining the technical vision and long-term strategy for the platform's core services, reusable components, data products, and internal APIs. You will ensure the platform is architected for scalability, reliability, and security. You will build and own the product roadmap for your platform domain. Internal Customer Experience & Adoption: Treating internal partners (such as the Card line of business) as your primary customers, you will drive platform adoption by obsessively focusing on developer experience, documentation, and the overall onboarding journey. Platform Governance & Metrics: Establishing key performance indicators (KPIs) for platform health, operational excellence, and value delivery. You will own the governance model to manage changes, maintain a clear service catalog, and sunset older components as necessary. People Leadership: Lead and mentor a high-performing team of 3-4 experienced product managers. Responsibilities include goal setting, coaching, fostering an innovative and inclusive culture, providing resources/context, and managing professional growth. This leadership translates the product vision into impactful results. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 5 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Defining the technical vision and long-term strategy for the platform's core services, reusable components, data products, and internal APIs.
• Ensuring the platform is architected for scalability, reliability, and security.
• Building and owning the product roadmap for your platform domain.
• Treating internal partners (such as the Card line of business) as your primary customers
• Driving platform adoption by obsessively focusing on developer experience, documentation, and the overall onboarding journey.
• Establishing key performance indicators (KPIs) for platform health, operational excellence, and value delivery.
• Owning the governance model to manage changes, maintain a clear service catalog, and sunset older components as necessary.
• Lead and mentor a high-performing team of 3-4 experienced product managers.
• Responsibilities include goal setting, coaching, fostering an innovative and inclusive culture, providing resources/context, and managing professional growth.
• This leadership translates the product vision into impactful results.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Learn more at the Capital One Careers website .
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• Incentives could be discretionary or non discretionary depending on the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior