Manager, Procurement

Vivid Seats • Chicago, IL

10d • Hybrid

About The Position

Vivid Seats is seeking a Procurement Manager to lead and continuously evolve our procurement function. This role will manage and optimize existing procurement processes, vendor relationships, and sourcing strategies, with a primary focus on technology and SaaS vendors.
As an e-commerce marketplace with a cloud-based technology stack, procurement plays a critical role in driving cost efficiency, managing risk, and enabling business teams to move quickly with the right partners in place. This role partners closely with stakeholders across Technology, Product, Finance, Legal, Security, and Operations to ensure procurement practices remain consistent, effective, and aligned with business needs.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of procurement, sourcing, or vendor management experience, with a strong focus on IT and SaaS procurement
• Required experience working within a P2P platform (e.g. Coupa, Ariba, Zip) to support procurement operations from requisition through payment.
• Proven experience negotiating complex SaaS contracts and renewals
• A collaborative and outgoing style and takes initiative to build strong relationships with stakeholders across the organization
• Strong business acumen and financial mindset, with the ability to quantify savings and tradeoffs
• Motivated self-starter who can take ownership of and continue to evolve an important function

Responsibilities

• Drive a consistent, enterprise-wide sourcing and procurement approach
• Lead negotiations for new contracts and renewals, delivering meaningful cost savings and favorable commercial terms
• Monitor vendor usage to ensure alignment with contracted commitments and prevent overages
• Identify vendor consolidation and alternative solutions where appropriate
• Proactively manage renewals, usage thresholds, and contractual commitments and lead RFPs when needed
• Strengthen vendor governance, due diligence, and risk management in partnership with Legal and Security
• Own end-to-end procurement for technology, SaaS, and select non-IT categories
• Negotiate pricing, contract terms, SLAs, data protection provisions, and renewal structures
• Develop and maintain visibility into vendor spend, contracts, and renewal timelines
• Lead RFPs, vendor evaluations, and bid analyses when needed
• Collaborate with Legal on contract execution and compliance with internal standards
• Build scalable procurement processes, templates, and playbooks as the function matures

Benefits

• Full time offers from Vivid Seats include annual bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees