Manager Platform Architect Distribution Technology
About The Position
This role is based in McLean, VA (Position allows full remote work from anywhere in the U.S.) What will I be doing? Solve issues and observations reported by internal and external customers. Partner with Business, Partner, and Switch collaborators to guide partners through successfully connecting to Hilton's Distribution APIs. Review planned and completed new and changed functionality relating to distribution solutions. Build, review, and update Developer Guides, Developer Portal and other tools to provide process and technical reference information to partners. Identify process and tool improvements related to Distribution APIs, tools, and partner onboarding. Solve Incidents/Problems and participating in continuous improvement efforts. Supervise direct reports.
Requirements
- Requires a Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science, or a related field and five (5) years of experience as Software Engineer/Developer, System Analyst or related.
- Require experience with technical customer service, APIs, build, or production support; utilizing REST APIs, JSON and XML formats, and previous hospitality experience; designing, developing, troubleshooting, and testing QA Software; building enhancements within an existing software architecture and suggesting improvements to the architecture; designing, developing, and troubleshooting the Web Services and Web applications; and utilizing the software development lifecycle process.
- Job requires 10% domestic travel.
Responsibilities
- Solve issues and observations reported by internal and external customers.
- Partner with Business, Partner, and Switch collaborators to guide partners through successfully connecting to Hilton's Distribution APIs.
- Review planned and completed new and changed functionality relating to distribution solutions.
- Build, review, and update Developer Guides, Developer Portal and other tools to provide process and technical reference information to partners.
- Identify process and tool improvements related to Distribution APIs, tools, and partner onboarding.
- Solve Incidents/Problems and participating in continuous improvement efforts.
- Supervise direct reports.
Benefits
- Health/Dental/Vision ins.
- 401(K)
- PTO
- Life/Disability Ins. & more
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
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What This Job Offers
Job Type
Full-time
Career Level
Manager
