Manager, Pharmacy Workflow Innovation Analytics

CVS Health • Woonsocket, RI

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary In partnership with a Senior Manager, in this position you will be responsible for building, maintaining, and analyzing complex datasets, Tableau dashboards and scorecards to track both the financial and non-financial impact of high-value project(s) which aim to smooth pharmacy workload across CVS Health’s approximately 10,000 retail pharmacy locations while also driving improved financial outcomes. Perform assigned analyses under the supervision and direction of Senior Managers on the team. This will include performing complex data queries using SQL (Teradata), building and maintaining Tableau dashboards, all while exercising a strong understanding of and ability to track financial performance metrics. The ability to track previous and current performance while also accurately forecasting future performance in a dynamic environment is essential. Develop a deep understanding of the business, including but not limited to opportunities to drive improved financial performance through increased prescription sales through identified operational improvement strategies. Engage cross functional teams to drive results, solve issues, and align on analytical findings. Prepare and occasionally present analytical findings to audiences of varying levels of experience (executive leaders, mid-level managers, and field/store colleagues) to the end of gaining strategic and operational/tactical alignment of best practices.

Requirements

• 3-5 years required experience as Product Owner, Business Analyst, Project Manager, Consultant, IT, or related field
• Writing complex SQL queries using Teradata/other software to access historical and current data
• Should be able to accurately join several datasets and feed requested data into other data visualization programs (Tableau)
• Ability to create, publish, and maintain several Tableau dashboards with ease
• Proficiently manipulate and track data and generate reports using Microsoft Excel. Should be comfortable using (V-Lookup, Index-Match, Pivot, PowerPivot, etc.)

Nice To Haves

• Master’s and/or other Advanced Degree

Responsibilities

• building, maintaining, and analyzing complex datasets, Tableau dashboards and scorecards to track both the financial and non-financial impact of high-value project(s) which aim to smooth pharmacy workload across CVS Health’s approximately 10,000 retail pharmacy locations while also driving improved financial outcomes
• Perform assigned analyses under the supervision and direction of Senior Managers on the team
• performing complex data queries using SQL (Teradata)
• building and maintaining Tableau dashboards
• track financial performance metrics
• track previous and current performance while also accurately forecasting future performance in a dynamic environment
• Develop a deep understanding of the business, including but not limited to opportunities to drive improved financial performance through increased prescription sales through identified operational improvement strategies
• Engage cross functional teams to drive results, solve issues, and align on analytical findings
• Prepare and occasionally present analytical findings to audiences of varying levels of experience (executive leaders, mid-level managers, and field/store colleagues) to the end of gaining strategic and operational/tactical alignment of best practices

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager