Manager, Patient Access (H) Naples - Bascom Palmer Eye Institute

University of Miami•Naples, FL

64d

About The Position

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a full time Manager, Patient Access, in Naples, Florida. The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

Requirements

Bachelor's degree in related field
Minimum 3 year of relevant experience
Knowledge of business and management principles
Ability to direct, manage, implement, and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan, delegate and/or supervise the work of others.
Ability to lead, motivate, develop, and train others.

Responsibilities

Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
Serves as department expert on registration, insurance verifications, and documentation guidelines.
Ensures adequate staffing is maintained on a 24-hour basis.
Assists in the development and implementation of the department's annual budget.
Works with upper management to generate strategy and operational initiatives, and policies.
Maintains current knowledge of rules and regulations and educates staff on any variations.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.