Manager, Partner Sales

Zendesk • Austin, TX

19h • $191,000 - $287,000 • Hybrid

About The Position

The Senior Alliance Manager, AWS, will own and drive the strategic partnership with AWS to maximize co-sell motions and create joint value propositions that accelerate business growth. This role requires deep experience in managing collaboration with AWS teams, navigating the AWS Marketplace, and supporting comprehensive co-selling initiatives, including integrations and joint go-to-market efforts with Zendesk and AWS.

Requirements

• 7+ years of experience in alliance management, partner management, or business development with a focus on AWS cloud ecosystems.
• Proven track record in co-selling with AWS and managing partnerships in a cloud marketplace environment.
• Strong understanding of AWS Marketplace operations, listing optimization, and partner-led sales motions.
• Experience working with SaaS platforms like Zendesk and integrating their co-sell motions with AWS partnerships.
• Exceptional interpersonal and communication skills with the ability to influence cross-functional teams and external partners.
• Demonstrated ability to translate technical solutions into business value and articulate joint value propositions effectively.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to travel as needed to meet partners and customers.

Responsibilities

• Develop and execute a strategic alliance plan with AWS to drive revenue growth through co-selling activities.
• Collaborate closely with AWS business development, sales, marketing, and technical teams to identify and prioritize co-selling opportunities.
• Lead joint value creation initiatives that highlight the combined solution benefits with AWS and Zendesk, fostering strong customer engagements and adoption.
• Drive alignment across internal teams (sales, marketing, product management, and support) to ensure consistent and compelling messaging on the AWS partnership.
• Support end-to-end co-sell motions including lead sharing, opportunity management, deal registration, joint account planning, and pipeline development.
• Monitor AWS partnership KPIs and business metrics, providing regular reporting and insights to senior leadership to steer alliance performance.
• Act as a trusted advisor to AWS stakeholders and internal teams, providing market feedback, competitive intelligence, and partner enablement resources.
• Facilitate workshops, trainings, and executive briefings to foster collaboration and accelerate joint customer wins.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed