Manager- Organizational Development & Learning Full Time Days

East Tennessee Children's Hospital•Koppel, PA

About The Position

BASIC PURPOSE OF THE JOB Reporting to the Director of Human Resources, this position is responsible for the planning, directing, and implementing the efforts to increase the organization's staff development and leadership readiness. This is accomplished through a systemic learning and development strategy –from on boarding to succession management. Employee engagement, surveys, events, service, change management. The scope includes non-clinical competency and knowledge development with an emphasis on a clear and direct link to the patient’s experience; and will collaborate with Clinical Education to provide a seamless educational experience. REPORTS TO Director—Human Resources JOB REQUIREMENTS Supervisory Responsibilities: YES

Requirements

Minimum Education: Bachelors Degree required.
Degree: Degree Human Resources, Organizational Management, IO Psychology, Healthcare Administration, or related field
Minimum Work Experience: 5+ years of relevant experience including knowledge with current training philosophies and issues, needs analysis as well as experience with career development and talent management.
Management experience required, with direct and/or indirect reports.
Must possess training and development expertise, understanding of management, operations and strategy, excellent verbal and written communication, project management and interpersonal skills
Basic business acumen; ability to manage a budget
Consultation and critical evaluation abilities
Strategic thinker and able to execute into action
Cultural awareness
General knowledge of HR basics
Strong relationship management; strong interpersonal skills
Demonstrated self initiative
Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required.
Frequent sitting with some walking, standing, squatting, bending and reaching is required.
Keyboard/computer use and/or repetitive motions may be required.

Nice To Haves

Certification(s): Certs related to ODL, or HR highly preferred.

Responsibilities

Assesses, develops, proposes, implements and evaluates training and development initiatives and organizational development programs for all staff. Using a proactive and strategic approach in managing education to maintain the highest level of quality.
Selects relevant curriculum based on needs, strategic plan priorities, while role modeling personal and professional development through application of evidence-based practice and lifelong learning.
Through a continual learner strategy maintain and advance a comprehensive Leadership Development & Succession program that allows the organization to have the best talent ready when opportunities present.
As part of staff development create a mechanism to offer career pathway classes that allow employees to organically advance within the organization.
Effectively operates and manages the department to ensure the delivery of quality services in accordance with applicable policies, procedures and professional standards: Including ODL staff development, operational/capital budgets, FTE management that reflects department workload, and forecasted needs of service and programs.
Lead Employee Engagement activities by innovatively identifying and maintaining processes and methodologies for recognition of employees. Working with HR Business Partners, consults with leaders and coaches’ leaders/staff regarding employee engagement issues and leadership skills.
Leads and/or participates in department and hospital-wide committees as assigned, providing ongoing communications and recommendations regarding staff development.
Oversees the New Employee Orientation, and on-going orientation strategies including Leadership On-Boarding, for all new employees; adjusting programs as needed.
Establishes a strong collaborative relationship with departments that are in the hiring and onboarding process, to address on-boarding challenges and opportunities.
In collaboration with Human Resources, help to effectively deliver performance management of staff, both within assigned department and the entire organization: providing guidance to leaders on best practices in goal setting and feedback delivery.
Responsible for the administration of a continual listening strategy and leads the action planning, response training and establishment of resources for leaders as they address the feedback gathered from employees.
Develops and maintains a comprehensive change management strategy to include readiness assessments, baseline classes and on-going educational offerings.
When necessary, provides project management assistance to strategic initiatives.
All other duties as assigned.