Manager, Organizational Change Management

Vertiv • Westerville, OH

3h

About The Position

As the Manager, Organizational Change Management (OCM), you are responsible for
leading the people side of change for strategic initiatives and enterprise-wide
transformations. This role requires experience, expertise and balance in both
strategy and execution pull-through from intake thru adoption. Role will be
accountable for the design and execution of change strategies that enable
adoption, sustainment, and realization of business outcomes. The OCM Manager
partners closely with IT leadership, business leaders, program teams, and
functional stakeholders to ensure changes are understood, embraced, and embedded
into daily operations and deliver measurable outcomes. Strong background in ERP
implementations and manufacturing background strongly preferred.

Key partnerships include IT, Global Process Owners, Sales, HR, Growth &
Strategy, and others.

Requirements

• Undergraduate Degree in Business Administration, Organizational Development, or a related field
• Master’s Degree in the above preferred.
• 7-10 years proven ability to lead large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. ERP implementation experience strongly preferred.
• Proven track record of adoption planning, metrics and value realization to measure change impact business case benefits.
• Prosci certification.
• Consulting background working with a variety of clients and transformation initiatives desired.
• Ability to influence across all levels of the organization.
• Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals
• Advanced understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success
• Experience navigating a global organization
• Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) are highly desirable

Nice To Haves

• Experience supporting large‑scale transformations, digital implementations, or operational change
• ERP change management experience, driving implementations across a global workforce.
• Background in manufacturing, operations, or enterprise environments (strongly preferred but not required)

Responsibilities

• Develop and execute comprehensive change management strategies aligned to business objectives
• Assess change impacts and organizational readiness across people, processes, and behaviors
• Define change plans including stakeholder engagement, communications, training, and adoption metrics
• Design and manage key enabling change strategy deliverables including, but not limited to: stakeholder analysis, communication strategy & plans, learning plans
• Define and track adoption, engagement, and readiness metrics
• Identify resistance and risks, implementing mitigation strategies
• Support sustainment planning to embed new ways of working into culture, processes, and performance management
• Align change efforts with HR, Communications, Operations, and other enabling functions
• Contribute to OCM standards, tools, and continuous improvement practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees