Manager, Online User Experience Design

Home Depot•Atlanta, GA

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The User Experience Manager is responsible for attracting, retaining, and developing top talent focused on designing intuitive, quality products through collaboration with end users and modern software development teams. The User Experience Manager works closely with teams of designers to support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
5 years of work experience

Nice To Haves

5-7 years of relevant work experience
Experience working as a UX Designer in a modern software development based enterprise environment and overseeing team members
Proficiency in guiding more junior team members through User Experience fundamentals in a professional setting
Experience managing and growing team members in a professional setting
Experience balancing workloads across teams
Mastery in one or more of the following disciplines: user research, interaction design, information architecture, visual design; Experience with the others
Mastery in translating user needs into visual assets and guiding others to do so
Mastery in working as part of a collaborative, cross-functional modern software development team

Responsibilities

Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Aligns user experience efforts across products and projects
Communicates with key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
Documents, reviews and ensures that all quality and change control standards are met
Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities
Receives and prioritizes incoming requests from business partners and stakeholders
Guides the analysis of user experience data and provides recommendations to address business needs
Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices
Guides the creation of designs such that information is easy to find, consume and understand
Guides the communication of ideas and designs to end users and product team members
Provides leadership, mentoring, and coaching to User Experience professionals
Attracts, retains, and develops top talent
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments
Acts as a proponent of UX practices
Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
Guides more junior team members in strategy, alignment, analysis, and execution tasks
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)