Senior Manager User Experience Design

Acuity•Costa Mesa, CA

About The Position

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences. Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.Job Summary As a UX Lead and Design Manager, you will lead and contribute to the full spectrum of product design—spanning both digital software experiences and physical hardware interfaces. You'll guide the team through framing design opportunities, concept exploration, prototyping, testing, and delivering developer- and engineer-ready designs. You'll also oversee the creation and evolution of design systems and component libraries that support cohesive, scalable experiences across platforms. In addition to hands-on design work, you will manage and mentor a small team of UX/UI designers, fostering their growth and aligning their efforts with business and customer needs. You'll be instrumental in shaping how QSC delivers exceptional product experiences that bridge the digital and physical worlds.

Requirements

A portfolio showcasing your direct contributions across the full product design lifecycle (Discovery → Definition → Design Execution → Developer/Engineer Handoff), including both digital and physical product experiences.
Proven success in launching digital and/or hardware-integrated products and services, with at least 2+ years of experience managing and mentoring design teams.
7+ years of experience in product design within consultancies, in-house teams, or product organizations.
Demonstrated ability to translate complex business challenges and user needs into elegant, functional design solutions across modalities.
Bachelor's or Master's degree in Design (Product, Visual, Interaction, Industrial) or equivalent professional experience.
Strong time management skills to balance team leadership with project deadlines.
Excellent communication and presentation skills, with the ability to articulate design concepts to stakeholders and team members.
Collaborative mindset with experience working closely with engineers (software and hardware), product managers, and cross-functional teams.
A strong, empathetic leader who inspires and motivates team members to deliver high-quality work.
Mastery of design tools such as Figma; bonus points for front-end development or hardware prototyping experience.

Responsibilities

Lead and contribute to the design of converged, multi-channel solutions across both software and hardware products.
Build scalable systems and design frameworks that empower your team and ensure consistency across product lines.
Manage and mentor a team of UX/UI designers, providing regular feedback, career development guidance, and performance evaluations.
Drive multidisciplinary collaboration in agile and/or lean product development environments across complex projects.
Influence all stages of the product lifecycle—product definition, user research, design execution, development, QA, and hardware integration.
Partner closely with Product Managers and Engineering leads (software and hardware) to ensure design solutions meet user needs and business goals.
Champion responsible design practices that prioritize accessibility, inclusivity, and ethical considerations.
Foster a culture of curiosity and innovation at the intersection of design, product, and technology.
Contribute to organizational initiatives that enhance team culture, design excellence, and impact across QSC.