Manager of Vendor Performance
About The Position
Lead the development and tracking of vendor performance KPIs, ensuring alignment with broader organizational goals and providing actionable insights to senior leadership. Core responsibilities include the creation and continuous refinement of vendor performance metrics. The manager will work with stakeholders to define KPIs that accurately reflect vendor effectiveness, develop autonomous tracking systems, and serve as a liaison with IT to resolve data gaps and discrepancies. Work to ensure that vendor KPIs are integrated with supply chain and merchandising metrics to support efficient purchase order lifecycle management. Will partner with the Senior Director of Vendor Performance and Merchant teams to develop targeted strategies for improving vendor performance, particularly in areas like EDI and OTIF delivery. This includes analyzing data from multiple sources (Vendor P&L, category reporting, supply chain reporting, JOA, etc.), identifying root causes of performance issues, and proposing solutions. Spearhead vendor dispute resolution across supply chain processes and invoicing. Lead vendor training and continuous improvement initiatives. Will mentor and develop the vendor performance team.
Requirements
- Bachelor’s degree in Business Analytics, Project Management, Engineering Management, Information Systems, or related field and five years of progressive, post-baccalaureate experience in business analytics, project management, supply chain analyst for consumer products or related.
- In the alternative a Master’s degree in Business Analytics, Project Management, Engineering Management, Information Systems, or related field and three years of progressive, post-baccalaureate experience in business analytics, project management, supply chain analyst for consumer products or related.
- three years of project management experience in supply chain operations
- three years in SQL, Tableau, or Power BI, Alteryx and Microsoft Azure
- Two years’ experience with WMS systems (AS400 and/or Manhattan Active) scripting, Caspio table creation
- Two years of experience working with distribution center operations
- Demonstrated ability to lead cross functional projects required.
Responsibilities
- Lead the development and tracking of vendor performance KPIs
- Create and refine vendor performance metrics
- Define KPIs that accurately reflect vendor effectiveness
- Develop autonomous tracking systems
- Serve as a liaison with IT to resolve data gaps and discrepancies
- Integrate vendor KPIs with supply chain and merchandising metrics
- Develop strategies for improving vendor performance
- Analyze data from multiple sources
- Identify root causes of performance issues
- Propose solutions
- Spearhead vendor dispute resolution
- Lead vendor training and continuous improvement initiatives
- Mentor and develop the vendor performance team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
