Manager of Technology

Sandpiper Property Mgt • Richmond, VA

4h • Onsite

About The Position

Sandpiper Hospitality is seeking a tech-savvy leader to join their team as the Manager of Technology Operations. Based in the Richmond, VA home office, this role is responsible for ensuring that technology platforms, from corporate headquarters to the managed hotel portfolio, are secure, reliable, and ready for growth. The mission of this role is to be the architect of the digital experience for hotel teams, corporate associates, and guests. This includes leading technology for new hotel openings, maintaining robust security, and ensuring every piece of technology in the portfolio operates at peak performance.

Requirements

• You have at least three years of IT operations experience, ideally in a multi-location environment like hospitality or retail.
• You have a solid handle on networking fundamentals, SaaS administration, and endpoint support.
• You are ready to hit the road, with travel expected between 40% and 60% of the time to support our properties.
• You can juggle multiple projects, prioritize on the fly, and stay calm when high-stakes issues arise.
• You have a high school diploma (required)

Nice To Haves

• An Associate's or Bachelor's degree in a tech-related field is definitely a plus.

Responsibilities

• Drive Operational Excellence: Own the day-to-day performance of all technology, ensuring stability and rapid resolution for any technical hurdles.
• Lead the Expansion: Head up the technology onboarding and implementation for new builds and transitioning properties as we grow.
• Command Vendor Partnerships: Manage and hold third-party IT, telecom, and cybersecurity providers accountable for high-quality service.
• Fortify the Environment: Execute smart security controls, including MFA, patching, and identity management to keep our data safe.
• Manage the Lifecycle: Oversee everything from provisioning and deployment to asset tracking and tech replacements.
• Bridge the Gap: Translate "tech-speak" into clear, actionable priorities for hotel leadership and non-technical stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees