Manager of Talent Operations

VetnCare•Oakland, CA

About The Position

This is the operational backbone of the People function. The Manager, Talent Operations owns compliance, payroll oversight, systems integrity, and operational excellence across the full teammate lifecycle. This role is proactive and future focused. You will anticipate regulatory changes, bring compliance updates forward before risk emerges, and build scalable tools, SOPs, and operating rhythms that protect and strengthen the organization.

Requirements

5+ years of People Operations or HR Operations experience
Deep knowledge of California employment law and multi site compliance
Strong payroll oversight and systems experience
Experience managing HRIS and benefits platforms
Highly process oriented with strong documentation capability
Data informed, detail oriented, and operationally disciplined
Calm, steady, and confident navigating complex compliance matters
Proactive mindset with the ability to anticipate risk before it surfaces

Responsibilities

Build and own the People Team operating infrastructure, ensuring clarity of ownership, clean handoffs, and operational precision across the teammate lifecycle
Lead cross-functional alignment between People, Payroll, Finance, and Operations to eliminate friction and strengthen execution
Own payroll oversight and ensure accurate, timely processing across all hospitals and Community Support Team functions
Proactively manage compliance with federal, state, and local employment laws by monitoring regulatory changes and implementing policy, process, and system updates in advance of impact
Design and maintain a master compliance calendar with clear ownership and zero missed obligations to support audits, reporting, and enterprise risk mitigation
Build scalable SOPs, workflows, and automation that simplify operations and elevate the teammate experience
Manage People systems including Rippling, Employee Navigator, PayPro, Checkr, LMS and related platforms
Lead ticket management for the People function and identify patterns to proactively resolve root causes
Partner with Hospital Leadership Teams to ensure proper timekeeping, wage and hour compliance, and documentation
Oversee benefits administration and vendor relationships
Lead People operational due diligence and post-acquisition integration, ensuring compliance alignment, payroll continuity, benefits setup, and systems readiness
Drive system enhancements and infrastructure improvements to support scale and acquisitions

Benefits

401(k) with 100% company match up to 4%
Generous discounts on care for multiple pets
Comprehensive medical (virtual care included), dental, and vision insurance to support your health while you care for theirs
Health and Dependent Care FSA/HSA accounts to maximize your tax savings and healthcare flexibility
Employer-paid life and AD&D insurance to protect what matters most
Short-term and long-term disability coverage to protect your income if life throws you a curveball.
Comprehensive Employee Assistance Program providing free mental health counseling, legal and financial consultations, and family support services available 24/7 for you and your loved ones.
Paid time off, sick leave, and paid holidays to support your work-life balance
Consistent growth opportunities to advance your career
Annual engagement surveys so your voice shapes our workplace culture and policies