Manager of Revenue Operations & Sales Intelligence
About The Position
KCH Transportation is seeking a Manager of Revenue Operations & Sales Intelligence to build and lead marketing as a revenue-driving function. This role translates commercial strategy into actionable sales enablement, competitive intelligence, and customer growth initiatives that directly impact the company’s ability to win and retain business. This is a builder role, responsible for both defining strategy and executing high-impact initiatives. The position is fully embedded in KCH’s commercial operations, partnering closely with sales leadership, Business Performance, and operations to support pipeline management, account growth, and go-to-market execution.
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or related field
- 5–7 years of experience in marketing, sales enablement, or revenue operations in a B2B environment
- Proven ability to build programs and processes from the ground up
- Strong analytical, communication, and project management skills
- Experience with CRM systems and marketing technology platforms
Nice To Haves
- Experience in logistics, freight brokerage, or supply chain preferred
- Prior leadership or team management experience preferred
Responsibilities
- Build and maintain competitive intelligence programs delivering actionable market and competitor insights
- Develop and manage sales materials (talk tracks, one-pagers, case studies) aligned to commercial priorities
- Lead win/loss analysis and establish feedback loops to continuously improve sales effectiveness
- Design initiatives to grow revenue within existing accounts through cross-sell and upsell strategies
- Develop QBR templates and customer-facing materials to support retention and expansion
- Create structured communication strategies to maintain engagement and reinforce value
- Partner with operations to support carrier recruitment and retention through targeted positioning and campaigns
- Develop positioning strategies for priority verticals and own event/trade show planning with clear ROI
- Own CRM data quality, reporting standards, and overall data health
- Manage and optimize marketing technology platforms (Salesforce, ZoomInfo, Constant Contact)
- Support pipeline and account review processes with accurate data and reporting
- Execute marketing components of go-to-market initiatives
- Support communication of commission structures and maintain reporting dashboards for commercial visibility
- Partner cross-functionally across sales, operations, and leadership to align marketing with revenue priorities
- Manage and develop a Marketing Coordinator, expanding team capabilities over time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
