Manager of Program Management

Sabre Industries•Sioux City, IA

53d

About The Position

At Sabre Industries, we connect and power America's communities with world-class utility and telecom solutions. We reliably build a better world together; one customer, one team, and one community at a time. Our teams live out the organization's core values of integrity, commitment, innovation, and connection. That's how we continuously exceed our high standards of enterprise excellence-by creating a space for our engaged employees to thrive. With consistent hiring opportunities nationwide and countless career levels, chances are the next big step on your career path starts here. We work with our employees to create customized career paths and development in all facets of the organization. People will always be our greatest asset and we place emphasis on enhancing the lives of our employees. Scope of Responsibility: The Manager of Program Management is responsible for overseeing all aspects of program management related to new and existing tower orders. This role ensures that projects are executed efficiently, in compliance with contractual obligations, and aligned with organizational goals. The manager directs, supervises, and monitors day-to-day operations, providing strategic guidance to teams while ensuring timely delivery and quality assurance.

Requirements

Bachelor's degree in business administration or related discipline is required.
Minimum 5 years' experience with Communication Towers
Familiarity in the practices, procedures, and processes associated with government contract administration.
Specific knowledge of the relevant laws, regulations, policies, and terminology associated with contract administration.
Detailed knowledge of the Federal Acquisition Regulation (FAR) and DFAR.
Candidate must possess a high level of organization and administrative skill.
Individual must be proficient in the use of standard business Office software applications and must be able to communicate effectively in both written and verbal applications.
Must have the ability to establish and maintain positive client relationships
Demonstrated ability to work with frequent interruptions in workflow and constantly changing priorities.
Must be able to remain in a stationary position for extended periods of time with the ability to move throughout the office or outside manufacturing plant as needed.
Must be able to perform physical activities that require use of fingers, hands and arms, such as sitting, typing, using office equipment and reaching. Some additional physical activities may require walking, stooping, bending, twisting and handling of materials.
Position requires manual dexterity, arm-hand steadiness and a safety-minded individual.
Must have the ability to concentrate on tasks for long periods of time and be able to observe and receive information from all relevant sources.
Must be able to communicate verbally and in writing as well as answer telephones and greet customers.

Nice To Haves

Master's degree in business administration or a related discipline is preferred.
PMI or PMP certificate is preferred.

Responsibilities

Directs, supervises, monitors and reviews all activities related to tower project management team.
Advises management on Project Management, schedule updates, invoicing and incident reporting.
Provides exceptional customer service and is client contact while overseeing and managing the overall delivery of Telecommunication Towers, Structure Count orders, Order entry function from receipt of a Purchase Order to Invoicing.
Assure accurate input as needed of telecommunication orders, professional services and miscellaneous orders in an ERP tracking system (Epicor).
Assign Sales Orders, manage Change Orders, records incident report and manages scheduling through Epicor.
Compile and organize project information and enter it into sales order database.
Update the daily job report when processing new Sales Orders.
Establishes and maintains excellent relationships with all customers and identifies opportunities for follow-up work or new projects.
Communicates directly with customers, purchasing agents, engineers, field supervisors, project managers, and vendors.
Communicates directly with internal department personnel, i.e., Sales, Purchasing, Engineering, Drafting, Production, Shipping, and Accounting.
Develop Change Order Estimates and determine mark-up.
Perform incident resolution by working with Customers, contractors and internal departments.
Synchronize and document all administrative aspects of project files, customer schedules, and STP schedule.
Monitors and manages shipping schedule using Excel.
Complete other assignments as required and provide assistance for all Project Managers.
Coordinates deliveries and manages all related communications and documentation between Shipping Department and clients.
Provide training to new Associate Project Managers.
Develop monthly production invoice forecasts
Monitors completion of contracted products and services through deliverables schedule.
Negotiates settlements for issues of changes, damages, non-performance, and unaccounted furnished property.
Communicate design revision updates, scheduling and shipping updates with Project Management team
Serve as Customer primary point of contact when there is customer issues related to quality and customer service.
Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints
Supervises and oversees placement of all Department personnel.
Prepares replies to appropriate agencies and organizations as required.
Develop policies including, but not limited to - contract formats, RFP/RFQ, contract administration processes and protocols.
Maintains superior customer relationships by setting high quality, safety and professional standards for subordinates and subcontractors and by communicating frequently, positively, and openly.
Report for work on time and fulfill your shift responsibilities as planned.
Complete all responsibilities during your assigned shift as outlined in the schedule.
Engage respectfully with coworkers, fostering teamwork and mutual respect.