Director of Program Management

Black Cultural Zone CDCOakland, CA
6d$86,477 - $115,000Hybrid

About The Position

Are you an experienced program management leader interested in playing a pivotal operational role and making a real impact? Strategic Management Services Corporation (SMS) is seeking a Director of Program Management with a demonstrated track record in leading and strategically overseeing standardized program delivery frameworks. This role leads the Program Management Team within the Centers of Excellence Strategic Management Services Organization (SMS). The Director of Program Management is responsible for the overall operationalization and strategic oversight of standardized program delivery frameworks across the entire Centers of Excellence Network. They ensure consistent program quality, adherence to governance standards, management of grant compliance, and effective cross-entity collaboration, allowing programmatic entities to focus purely on mission delivery. This position is vital for advancing the Network's mission. We are excited to welcome a new member to our team who shares our vision and is ready to jump in and make a difference.

Requirements

  • Education & Experience: You must have a Bachelor's degree in Business, Finance, Program Management, or a related field. A minimum of 10+ years of experience in senior operational roles or program management leadership is required.
  • Specialized Knowledge: The role requires expertise in program planning, design, and implementation within a multi-entity or federated structure. Expertise in grant compliance and performance monitoring/evaluation is essential.
  • Abilities: You must have strong project management skills and a proven ability to optimize operational efficiency and standardize cross-departmental processes. Exceptional communication, organizational, and problem-solving skills are required. The ability to design and implement quality assurance processes and evaluation protocols is also necessary.

Nice To Haves

  • Certifications such as PMP (Project Management Professional) or similar certification (e.g., CAPM) or a commitment to achieving certification within the first year are preferred.

Responsibilities

  • Develop and Implement Standardized Frameworks: Develop and implement standardized frameworks for program management, project planning, execution, monitoring, and evaluation across all Network entities.
  • Provide Training and Technical Assistance: Provide training and technical assistance on program management best practices, planning, and evaluation methodologies.
  • Oversee Evaluation and Performance: Oversee the implementation of evaluation standards and performance metrics for Network-wide programs, ensuring accountability and measurable outcomes.
  • Manage Grant Compliance: Manage and ensure rigorous grant compliance and reporting requirements for programs across the Network.
  • Lead and Manage Program Management Team: Lead and manage the dedicated Program Management Team within the SMS, building a dedicated team (ranging from assistants to senior program managers) to execute diverse Network initiatives.
  • Facilitate Collaboration: Facilitate seamless cross-entity collaboration between Network organizations on complex initiatives.
  • Supervise Facilities Manager (if delegated): Supervising and providing leadership to the Facilities Manager, including performance management, professional development, and strategic guidance (if supervising Facility Management roles delegated by REDPM).

Benefits

  • Health and Wellness: Medical (Kaiser Gold 80 HMO with buy-up options), Dental (MetLife Dental Plan), Vision (MetLife Vision Plan), Life Insurance (MetLife Basic Term Life / AD&D), Long-Term Disability (MetLife Long-Term Disability), and a Legal Plan (MetLife “MetLaw” Legal Plan).
  • Retirement: CalSavers Program.
  • Professional Development: Access to an Employee Assistance Program with 5 free sessions per incident and Thrive Coaching for professional and personal development.
  • Work-Life Balance: Hybrid work options, paid lunches, events, and other perks, and a generous paid time off policy that includes BCZ Wellness Days (the 4th Friday of each month), 15 observed holidays per calendar year, 72 hours of paid sick leave, and 12 vacation days per calendar year.
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