Manager of Nursing and Case Management

Dakota Boys & Girls Ranch•Bismarck, ND

12d

About The Position

Under the direction of the Director of Nursing and Case Management, the Manager of Nursing and Case Management provides integrated clinical and operational leadership for nursing and case management services within Dakota Boys and Girls Ranch’s residential treatment programs. This role is accountable for the coordination, quality, and continuity of medical, psychiatric, and care coordination services provided to youth and their families. The Manager oversees the medical well-being of all residents and provides direct supervision and professional support to nursing staff and case management staff. This position ensures the integration of physical health, psychiatric care, medication management, and psychosocial care coordination through a trauma-informed, youth-centered approach aligned with individualized treatment and safety plans. In collaboration with interdisciplinary partners, the Manager of Nursing and Case Management ensures effective care coordination across disciplines and service settings, supports timely identification and escalation of clinical and system risks, and promotes continuity of care throughout the youth’s treatment journey. The Manager is responsible for maintaining compliance with applicable licensure, regulatory, and accreditation standards and for ensuring that nursing and case management teams are equipped with the information, resources, guidance, and professional development needed to carry out their roles effectively. This position provides leadership that strengthens advocacy for youth and families, supports professional practice across disciplines, and ensures care delivery meets program standards, safety expectations, and organizational values.

Requirements

Bachelor’s level of nursing
At least 3 years of nursing experience
Candidate is required to provide instruction for NCI, Med Program, Suicide Awareness and Prevention and will be Wraparound certified.

Nice To Haves

Previous leadership/management experience preferred but not required.

Responsibilities

Demonstrate a commitment to the Ranch mission and vision, and its culture of purpose, caring, and learning, including the Ranch Culture in Action statements. Support a trauma-informed-care environment.
Follow administrative directives, policies, and procedures.
Support other members of the team in carrying out organizational goals and activities.
Monitoring, analyzing, and reporting on clinical data and patient outcomes to ensure delivery of high-quality care and continuous improvement in service effectiveness.
Support sustainable excellence and continual improvement of the organization.
Display respect for all voices, all cultures, and all perspectives.
Assists Director of Nursing and Case Management and clinical staff in strategic planning.
Coordinates implementation of methods and procedures to ensure achievement of quality assurance objectives.
Will plan and respond to youth experiencing psychiatric emergencies, including restraint, seclusions, medication use, use of hospitalization for stabilization, and other noted emergencies.
Develops and promotes cooperative working relationships with other treatment center/community agencies, and with other departments.
Performs nursing procedures and assessments.
Has knowledge of and implements regulations from various regulatory and accrediting bodies
Engagement in and promotes thorough, detailed documentation that is completed within guidelines and assesses quality of documentation regularly.
Client’s physical/mental health needs are met by ensuring health assessments; routine health care, nursing procedures, and face-to-face evaluations are completed within accredited time frames with referrals being made as necessary.
Medication administration.
Act as a liaison between the Ranch and the community.
Assists in the development of treatment plans.
Schedules coverage sufficient to maintain responsive services, utilization, workflow, and the activities of the facilities including nursing on call and group coverage as needed.
Other duties as assigned.
Develops and maintains a stable, progressive, caring, diverse, and efficient workforce to support operations. Creates a workplace environment that demonstrates commitment to the Ranch’s mission and its culture of purpose, caring, and learning.
Effectively manages and delegates duties to direct reports. Sets expectations for behaviors and communications that align with and support the Ranch's mission and culture.
Actively develops team members and emerging leaders to meet the current and future needs of the organization.
Directly supervises case managers and nursing staff including, but not limited to, staff nurses and nursing assistants.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, coaching and developing; seeks and understands employee goals; rewarding and disciplining employees; addressing complaints and resolving problems
Ensure staff have the resources needed to perform job duties.
Escalates staff job performance issues to director as appropriate.
Role models and promotes a positive attitude and work environment.
Ensures activities and tasks within the work area are implemented properly and effectively. This means overseeing individual employee level as well as managing the implementation at the work area level.
Treats direct reports with dignity and fairness.
Creates and maintains effective communications/dialog.
Clearly delegates both routine and important tasks and decisions.
Evaluates priorities and allocates work time accordingly.