Manager of Leadership Onboarding and Development

ICBD • Fort Lauderdale, FL

1d • Onsite

About The Position

The Manager, Leadership Onboarding and Development, is responsible for executing and continuously improving onboarding and development programs that accelerate readiness and performance for operational leaders across ABA Centers. This role ensures leaders receive a consistent, high-quality onboarding experience while maintaining scalable program infrastructure—including curriculum, tools, templates, and cadence—and partnering with cross-functional teams to drive adoption and measurable impact. Serving as both a program operator and facilitator, the Manager translates organizational priorities into repeatable training routines, coordinates host-clinic and field-based learning experiences when applicable, and leverages data and stakeholder feedback to strengthen leader capability, enhance clinic execution, and accelerate the path to profitability, all while upholding the highest standards of clinical excellence, compliance, and care delivery.

Requirements

• Bachelor’s degree in Healthcare, Business, Education, Organizational Development, or related field preferred.
• 3–5+ years of experience in program management, healthcare operations, learning enablement, or leadership development.
• Demonstrated ability to manage multiple workstreams, timelines, and cross-functional stakeholders in a fast-paced environment.
• Strong facilitation and communication skills, with the ability to translate complex concepts into practical, field-ready tools.
• Must maintain clean background and drug screenings.

Nice To Haves

• Masters degree preferred

Responsibilities

• Execute leadership onboarding cohorts end-to-end, including cohort setup, calendars, communications, materials, attendance tracking, and completion of monitoring.
• Facilitate and/or co-facilitate onboarding sessions, workshops, and working meetings to accelerate leader readiness.
• Coordinate pre-work, assignments, knowledge checks, and post-session follow-ups to ensure accountability and retention.
• Maintain a consistent learner experience across markets by standardizing agendas, expectations, and participant guidance.
• Coordinate the Onboarding Practicum (approximately Day 60), ensuring leaders are prepared to present a structured practicum tied to operational KPIs and Growth/Sales performance expectations.
• Provide practicum guidance, timelines, templates, and readiness checkpoints; track progress and ensure all completion and presentation requirements are met.
• Maintain and continuously improve onboarding curriculum, leader guides, playbooks, templates, and toolkits, ensuring clarity, usability, and version control.
• Translate operating priorities, process changes, and stakeholder input into updated learning content and practical job aids.
• Develop implementation guides and quick-reference tools that clearly outline “how to execute” for leaders in the field.
• Ensure onboarding content aligns with role expectations, leader lifecycle needs, and core operating mechanisms.
• Partner with Operations, Clinical, HR, Finance, Growth/Business Development, and other subject matter experts to keep training accurate, current, and aligned.
• Lead recurring stakeholder touchpoints to coordinate facilitation support, align expectations, and remove blockers.
• Proactively identify dependencies and constraints (capacity, timing, SME availability) and propose solutions to maintain delivery cadence.
• Coordinate field-based learning experiences and/or host-clinic placements, including scheduling, expectations, and communication cadences.
• Support host-site readiness through clear playbooks, checklists, and standardized agendas to minimize site burden.
• Monitor experience quality and address issues quickly to ensure consistent outcomes for participants and host clinics.
• Track program performance across completion, satisfaction, engagement, and readiness/adoption indicators.
• Maintain action logs, follow-up routines, and reporting for key stakeholders and operating forums.
• Implement continuous improvements to sequencing, reinforcement, and sustainment routines to strengthen readiness and accelerate execution.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees