Manager of Information Technology

Air Products

2d•Hybrid

About The Position

The Manager of Information Technology is responsible for the strategic leadership, management, and oversight of the APCI Federal Credit Union’s (APCI FCU) information technology (IT) infrastructure, cybersecurity posture and digital systems in accordance with established APCI FCU, NCUA, FFIEC, Air Products and Chemicals, Inc. (APCI) and other relevant policies, procedures and regulatory requirements. This role ensures the reliability, security, and scalability of technology platforms while aligning IT initiatives with the APCI FCU’s strategic goals, regulatory requirements, and member service objectives. Nature and Scope: The position is a member of the APCI FCU’s management team and reports to the APCI FCU’s Chief Financial Officer (CFO). In addition to the primary accountability for overall IT operations, the Manager of IT partners closely with executive leadership, department heads, vendors, and regulators to deliver secure, efficient, and innovative technology solutions that support operational excellence and member experience. Description: APCI FCU provides financial services to Select Employee Group (SEG) employees and members of their immediate family and households as outlined in the Field of Membership (FOM) charter for APCI FCU. The APCI FCU provides a broad range of financial related products and services including mobile banking, remote deposit capture, vehicle loans, refinance mortgage loans, personal loans, MasterCard, savings, checking, share certificates and IRAs. Loan amounts range from $500 to $1,200,000 while individual member deposits range from $5 to over $1,000,000. While having only a single physical location in Allentown, PA, the APCI FCU’s members span over the 50 U.S. states in addition to a small international contingent. Larger member concentrations are located in Pennsylvania, Texas, California, Arizona, and Louisiana. The APCI FCU reaches its members through a variety of channels including internet, mobile app, telephone, outbound calls, and direct mail. The position is also required to be available to work nights, weekends, holidays and be available for any situation where IT support is needed. What's In It for You: At Air Products we foster a culture of inclusion where every voice is heard, and everyone feels they belong and matter. Additionally, we offer competitive pay and great benefits for our employees. Check out some of our benefits below!

Requirements

Five or more years of progressive IT experience, including leadership responsibility.
Deep understanding of IT Infrastructure and Data Security.
Experience in creating Business Continuity and Disaster Recovery plans.
Excellent verbal, written and group communication skills.
A Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field is required.
Flexibility to work nights, weekends, holidays and be available for any situation where IT support is needed.
A valid driver’s license is required.

Nice To Haves

Experience in a financial institution or regulated environment is preferred but is not required.
Certifications in cybersecurity, risk, project, or IT management are preferred but are not required.

Responsibilities

Develop and execute the APCI FCU’s IT strategy in alignment with the strategic plan and business objectives while serving as the strategic advisor to executive management on technology trends, risks, and opportunities.
Lead, mentor, and develop IT staff and manage relationships with core processors, technology vendors, and managed service providers.
Oversee the daily IT operations, including networks, servers, cloud services, telecommunications, and end-user support.
Establish and maintain IT policies, procedures, standards, and documentation.
Oversee cybersecurity monitoring, incident response, vulnerability management, and penetration testing.
Ensure disaster recovery, business continuity, and incident response plans are tested and maintained.
Partner with the Compliance team and other APCI FCU departments on audits, exams, and risk assessments.
Prepare reports for executive management, IT Steering Committee, Cyber Security Team, and Board of Directors.
Perform other duties and complete projects assigned by executive management.