Manager of HR Operations

Entrega • Troy, MI

2d • Onsite

About The Position

Entrega is seeking a disciplined, systems-oriented Manager of HR Operations to lead and strengthen the operational backbone of our HR function. This is not a traditional HR Generalist role. This leader will be responsible for compliance, compensation governance, policy discipline, and the structural integrity of our people infrastructure. In a technology professional services firm where margin, accountability, and performance matter, HR Operations plays a critical role in protecting both legal risk and economic discipline. This role is primarily in-office to ensure close partnership with executive leadership, Finance, and Service Delivery teams.

Requirements

• 5–8+ years of progressive HR experience
• 2+ years in HR Operations, HR Manager, or equivalent leadership role
• Strong knowledge of employment law and compliance practices
• Demonstrated experience building or stabilizing HR processes
• Demonstrated experience managing payroll data preparation, internal controls, and benefits administration in partnership with Finance required
• Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or related field required
• Strong financial acumen and comfort partnering with Finance
• Exceptional attention to detail and documentation discipline
• Clear, executive-level communication skills

Nice To Haves

• Experience managing compensation structures, job architecture, or pay band governance preferred
• Experience in a professional services or consulting environment preferred
• SHRM-CP, SHRM-SCP, or similar certification preferred

Responsibilities

• HR Governance & Compliance
• Own and maintain the company handbook and policy framework
• Ensure compliance with federal and state employment laws
• Oversee employment classifications and wage/hour compliance
• Lead investigations and maintain documentation rigor
• Maintain audit-ready personnel records and standardized processes
• Compensation & Job Architecture
• Partner with Finance to ensure compensation aligns with internal banding and economic targets
• Maintain job families, leveling structures, and documentation standards
• Monitor compensation compression risks
• Standardize offer letter governance and approval workflows
• Ensure consistent compensation decision-making across leadership teams
• Payroll & Benefits Governance
• Own payroll data preparation within the HRIS, ensuring accuracy of compensation changes, leave tracking, deductions, and employment status updates
• Partner closely with Finance to ensure payroll reconciliation, financial accuracy, and compliance with wage and hour regulations
• Manage payroll vendor relationships in coordination with Finance
• Administer benefits programs, eligibility, and compliance requirements
• Monitor benefit cost trends and support Finance with reporting and cost visibility
• Ensure accurate documentation and tracking of leave and benefit elections
• Employee Lifecycle & Operational Discipline
• Own and ensure disciplined execution of the full employment lifecycle, including onboarding, employee changes, documentation, and offboarding.
• Establish and maintain compliant, consistent HR operational processes aligned to company policy and regulatory requirements.
• Ensure payroll, benefits administration, leave management, and employment records are accurate and executed with precision.
• Maintain clear documentation standards and audit-ready processes across all HR operations.
• Identify and implement process improvements that strengthen operational reliability and reduce risk.
• Serve as system owner for the HRIS platform, ensuring configuration, data integrity, reporting accuracy, and workflows align with operational standards and compliance requirements.
• Partner cross-functionally to ensure HR data supports workforce planning, compensation administration, and leadership reporting needs.

Benefits

• We offer a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and additional benefits designed to support our employees’ well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager