Manager of Communications

Take Command HealthAustin, TX
2d$95,000 - $110,000Hybrid

About The Position

Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system. Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision. We are seeking a strategic and execution-focused Manager of Communications to own and oversee Take Command’s external communications and content ecosystem. This role will be responsible for SEO, PR, content development, and social media, while working closely with Growth, Product Marketing, Sales, and internal subject matter experts to ensure consistent, compelling messaging across all channels. This is a highly cross-functional role that blends strategy, storytelling, and hands-on execution.

Requirements

  • 5+ years of experience in communications, content marketing, PR, or related roles
  • Strong experience with content strategy, SEO, and external communications
  • Deep experience owning a website built by HubSpot
  • Experience driving social media strategies for LinkedIn and YouTube channels
  • Knowledge of owning multiple agency partnerships and executing to plan
  • Proven ability to collaborate cross-functionally with growth, product marketing, and sales teams
  • Excellent written and verbal communication skills, with a strong editorial eye
  • Experience managing social media for a B2B or healthcare/health tech brand
  • Familiarity with PR strategies, media outreach, and thought leadership development
  • Data-driven mindset with the ability to translate insights into action

Responsibilities

  • Own and execute Take Command’s communications strategy across SEO, PR, content, and social media
  • Oversee the website channel to ensure the copy and customer journeys are optimal and drive lead conversion to meet company goals.
  • Lead content development, including blogs, thought leadership, web copy, case studies, bylines, and sales enablement content
  • Partner closely with Growth and Product Marketing to support demand generation, launches, campaigns, and ICP-focused messaging
  • Own agency partner relationships and provide ongoing guidelines and deadlines to keep the executional plans on schedule
  • Collaborate with Sales to develop content that supports the buyer journey and enables meaningful prospect conversations
  • Manage PR efforts, including media outreach, press releases, contributed content, and relationship-building with reporters and industry publications
  • Develop and manage Take Command’s social media strategy, ensuring consistent brand voice and thought leadership across channels
  • Work with internal thought leaders and subject matter experts to shape POVs, narratives, and industry commentary
  • Oversee SEO strategy in partnership with growth and external vendors, including keyword planning, content optimization, and performance tracking
  • Ensure messaging consistency across all external touchpoints and channels
  • Track performance and report on key communications metrics (SEO, engagement, content performance, media coverage)
  • Stay current on industry trends, healthcare policy developments, and competitive positioning to inform messaging
  • Partner with the People team on internal communication efforts

Benefits

  • A generously funded ICHRA for medical, dental, and vision premiums and medical expenses.
  • Unlimited personal vacation in addition to regular company holidays.
  • 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!
  • Competitive parental leave for new parents.
  • Up to two paid days of Paw-ternity leave.
  • ClassPass corporate membership with access to over 73,000 fitness and wellness options.
  • Flexible on where you work – we believe in the power of connecting with intention! While we hope to see you around the office on a regular basis, you also have the ability to work from home some when you need to get focus work done.
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