Manager of Marketing & Communications

Chrysalis Center IncLos Angeles, CA
2d

About The Position

The Manager of Marketing & Communications is a key member of the group of communications professionals who are aligned with Chrysalis’ development and fundraising staff in the Development & Communication Department. This manager is responsible for our email marketing CRM and website CMS. But that doesn’t mean creativity takes a backseat to their everyday work—this team member also has storytelling, writing, and design responsibilities. A strong project manager as well as creator, this person provides guidance on and executes the creation of marketing and communication campaigns and delivers print and digital materials needed for promotion. Their work centers on completing outcomes and deliverables as established by communication plans and organizational goals. The Manager of Marketing & Communications reports to the Director of Communications & External Relations.

Requirements

  • 5+ years communications or marketing experience in an agency or nonprofit.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Strong problem-solving skills and excellent attention to detail.
  • Strong graphic design capability using Adobe InDesign, Photoshop, Illustrator, and Premiere Pro required.
  • Demonstrated ability to prioritize and accurately complete multiple tasks and work under deadlines and changing priorities.
  • Experience using MailChimp, Wordpress, or other CMS required.
  • Computer skills: Microsoft Word, Excel, PowerPoint.
  • Demonstrated understanding of social media communications strategies.
  • Support the Chrysalis mission.
  • Reliable Transportation

Responsibilities

  • Execute on the implementation of the organization’s communications plan.
  • Provide creative and design files for fundraising campaigns and fundraising events.
  • Manage the organization’s Mailchimp email marketing platform. Maintain and organize the calendar of emails deployed from the Development & Communications Department’s bulk email tool. Receive or create content and execute the production and dissemination of emails for the full department. Ensure data hygiene and organize of the platform.
  • Manage the organization’s website. Ensure that the website CMS platform is up-to-date, secure, and content is current. Receive and implement requests for content updates and page requests from across the organization; contribute to keyword audits and optimization of ChangeLives.org SEO ranking. Utilize Google Analytics platform. Manage outside web vendor(s) and work with internal IT department to ensure that all security and tracking systems protocols are optimized.
  • Maintain an active roster of Chrysalis clients who are willing and able to participate in all forms of storytelling in support of the mission (print, online, event); provide guidance and support to Chrysalis front-line staff as they capture client stories.
  • Develop a wide range of organizational materials from concept through copywriting, content creation, design, and execution; materials include annual reports, brochures, fact sheets, newsletters, fundraising appeals, event materials, email, v vv , and social media content, and other branded collateral.
  • Maintain brand guidelines for all Chrysalis print and digital materials.
  • Provide general marketing communications support to the Development & Communications Department as needed and take on other duties as assigned.
  • Has the ability to work occasional night and weekend fundraising events.
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