Manager of Business Intelligence (BI) Platforms
About The Position
The Manager of Business Intelligence (BI) Platforms plays a critical role in shaping how data is trusted, understood, and used across Care Hospice. This position leads the development of governed, secure, and user-friendly analytics that empower both business and clinical leaders to make informed decisions. This is a hands-on leadership role that goes beyond people management—ideal for someone who thrives at the intersection of strategy, data, and user experience. You’ll establish enterprise standards, define and govern key metrics, and champion scalable self-service analytics that balance accessibility with strong governance—especially important in a regulated healthcare environment. If you’re passionate about turning complex data into clear, actionable insights, this is an opportunity to make a meaningful impact. Location:This position is based out of our Charlottesville Support Center Office, located in the Dairy Market. This role offers a hybrid schedule, balancing occasional on-site work with remote flexibility. Candidates must be within driving distance of the office for on-site days. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Who we are: At Care Hospice, we're not just a company; we're a team united by a common goal – providing exceptional hospice and palliative care to those in need. We take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Care Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch. We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes: Comprehensive Health, Dental, & Vision Insurance Company matching 401(k) to secure your future A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge Tuition Reimbursement & Certification Assistance to support your professional growth Wellness & Discount Programs to help you lead a healthy and balanced life Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
Requirements
- Bachelor’s degree in Information Systems, Data Analytics, Business Intelligence, Computer Science, or a related field (or equivalent experience)
- 5+ years of experience in business intelligence, analytics, or data-related roles
- Strong experience with modern BI tools (e.g., Tableau or similar platforms)
- Deep understanding of data governance, master data management, and metric standardization
- Experience building and supporting self-service analytics in a governed, regulated environment
- Strong SQL skills and ability to work with underlying data models and transformations
- Working knowledge of data privacy, security, and access controls, ideally within healthcare
- Ability to translate business needs into governed analytic solutions and communicate insights to non-technical audiences
Nice To Haves
- Experience in healthcare, hospice, or other regulated industries preferred
- Prior experience in a lead or managerial BI role preferred
Responsibilities
- Establish and enforce enterprise-wide analytics standards, including KPI definitions, metric logic, business hierarchies, and user-centered dashboard design
- Own the definition, governance, and interpretation of KPIs used across executive, operational, and regulatory reporting
- Serve as the analytic steward for master data and core business dimensions, ensuring consistency and reliability in partnership with Data Engineering
- Design intuitive, self-service analytics experiences that prioritize clarity, usability, and accurate interpretation
- Define and manage BI change control processes to ensure consistency and minimize reporting risk
- Partner with Data Engineering to maintain high standards of data quality, reliability, and performance
- Promote data literacy and adoption through documentation, training, and direct engagement with business users
- Act as a trusted advisor to business and clinical leaders, providing insight into data trends, limitations, and appropriate usage
- Ensure compliance with data privacy, security, and regulatory requirements in collaboration with Compliance and IT Security teams
- Collaborate cross-functionally with Data Engineering, AI & Automation, and enterprise systems teams to align analytics with organizational strategy
Benefits
- Comprehensive Health, Dental, & Vision Insurance
- Company matching 401(k) to secure your future
- A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
- Tuition Reimbursement & Certification Assistance to support your professional growth
- Wellness & Discount Programs to help you lead a healthy and balanced life
- Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
