Manager, Network Development

Unum•Portland, ME

48d

About The Position

The Manager, Network Development, is responsible for leading the Network Recruiting Team recruiting for Unum’s proprietary PPO Dental and Vision Networks. This role provides daily leadership to the Dental and Vision Network Recruiters and the Recruiter Support Specialists to maintain and reach Unum’s network goals and objectives. The Manager will also support strategic initiatives and work closely with key internal and external stakeholders in alignment with Unum’s outlined network strategy and financial targets.

Requirements

Bachelor’s degree required and 5 - 7 years related work experience
2 years of managerial/supervisory experience required
Strong relationship building skills and ability to motivate others to achieve shared goals
Strong change management skills and ability to lead others through business and strategic transitions
High-level understanding of financial concepts as it relates to maintaining the financial health of a product line
Ability to support the leadership team in financial modeling for discount depth targets and OON claim savings
Strong time management skills and proven ability to manage multiple priorities
Highly energized, motivated self-starter who thrives on a challenge and in a fast-paced environment
High level of organization, implementation/execution and project management abilities
Demonstrate a "can-do" spirit, a sense of optimism and excitement, ownership and commitment/loyalty
Ability to effectively present data driven insights and respond to questions from internal and external stakeholders
Goal and results oriented
Strong ability to assist in implementing strategically and tactically
Strong oral and written communication skills as well as problem solving skills
Ability to work with a team to achieve optimal sales results
Understanding of dental terminology and procedures strongly preferred
Ability to travel 25% of the time

Nice To Haves

Understanding of dental terminology and procedures strongly preferred

Responsibilities

Delivery of annual recruiter territory planning recommendations and approach
Support discount depth modeling and metrics analysis for OON claims savings in alignment with Unum’s strategic and financial targets, using
Support setting goals for team members and execute on a compensation plan that is aligned to individual, team and organizational goals
Monitor individual and team production for both quality, production volumes and OON claims savings to ensure strategic and financial targets set by the leadership team are achieved
Provide coaching to improve individual and team performance
Perform in-field evaluations and training for field recruiters, creating opportunity for improvement and identifying best practices
Responsible for reviewing and providing sign-off on field visit plans
Responsible for supporting the review, assessment, and updates to network recruitment tools/assets, both written and electronic
Responsible for supporting the evaluation of evolving market dynamics and providing recommendations to improve Unum’s existing value prop for Dental and Vision providers
Responsible for monitoring network growth and retention to ensure growth and persistency goals are being met
Ensure that all regulatory and group performance guarantees related to network size and adequacy are tracked and communicated
Respond to escalated provider fee negotiations and provide support to the recruitment team to position strong offers within designated parameters
Responsible for the selection and hiring of new employees and for ensuring adequate training, performance evaluations, and performance management when appropriate
Research, analyze, develop, and recommend process and workflow improvements in all areas of responsibilities