Manager, Modernization Field Operations
About The Position
Exciting things are happening at the leading elevator company! Otis Elevator Company recently launched the Gen3 Core, our newest member of the Gen 3 product family. Don't miss your opportunity to join our team! Otis Elevator is searching for a highly motivated operations leader to drive productivity and the performance of modernization projects for the branch and customers. This critical leadership role will be responsible for the modernization business, including field operations, customer satisfaction and overall general business management.
Requirements
- 2-year degree, plus 5 years' experience, or 4-year degree, plus 3 years' experience, or High school diploma or equivalent, with a proven technical elevator background (i.e., apprentice, mechanic, adjustor, etc.).
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills and goal-orientated with strong time management and organizational skills
Nice To Haves
- Elevator industry experience or experience leading field level associates/technicians in a similar industry
Responsibilities
- Direct, supervise, and lead the performance of field operations for the Modernization side of Otis’ business
- Supervise mechanics and installation teams
- Achieve all financial performance targets including profit and working capital
- Conduct field education training ensuring that will create and maintain a safe working environment
- Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
- Coordinate all material deliveries and issuing purchase orders
- Must be able to develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
- Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
- Accurately analyze situations and assist in developing contingencies for estimates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
