Manager, Mobility

Oracle • Rocklin, CA

1d • Hybrid

About The Position

This is a key role in Human Resources, leading transformation of process and system solutions to improve the customer support experience and HR operational efficiencies. You will guide your team to analyze complex, confidential, and time sensitive data. You will lead them to identify system problem trends, and seeking opportunities for process and system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team success and premier results. Other primary responsibilities will include being a global process owner for one or more functions you own, developing executive analytics packages, presentations and updates, leading regional and global projects, and championing customer service methods across the organization. You will have the opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services. Note: This role is located in Rocklin, CA. The team is hybrid and are in-office Tuesday-Thursday. Only local candidates are being considered at this time. #LI-VC7

Requirements

• 8+ years of experience
• Bachelor's degree highly preferred.
• You are comfortable with full Microsoft office suite, HCM, and other Oracle Cloud application

Nice To Haves

• You thrive in fast-paced, high stakes and change-driven environments
• You have extensive experience leading mobility services teams
• You are extraordinary at leading change and motivating teams through transformation
• You are fluent in industry standard methodologies and know how to use these to achieve premier results
• You are passionate about leading and driving processes improvement and innovation
• You are motivated by collaborating with team members to create efficiencies with the customer in mind
• You get energized by problem solving, thinking critically and diving into data to drive performance and customer satisfaction
• You have a high attention to detail and the patience to support your team in identifying and addressing data trends
• You have strong client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
• You have the ability to multitask and are highly organized
• You are extraordinary at prioritizing to achieve maximum results
• You believe that no jobs are too big; no problems are too complex
• You are an authority at handling capacity and know how to flex your team to meet the changing needs of the organization
• You are an experienced professional with multiple areas of specialization
• You know how to motivate and contribute through others to achieve results
• You are an expert at articulating problems to others, and love to collaborate across teams to efficiently to solve the problem
• You exercise judgement and eye for business in selecting different methods for obtaining solutions

Responsibilities

• You will manage a team of 5-10 specialists and must have previous management experience
• You will foster teamwork, coach and provide effective feedback
• You will dig in, analyze and help your team resolve complex customer experience challenges
• You will lead and optimize team performance, results and efficiencies
• You will be a functional partner and may lead projects of high complexity, impact, and visibility
• You will be a global or regional process owner across multiple specialized functional areas
• You will lead complex process improvement ideas and innovation
• You will assist others using specialized expertise
• You will negotiate and build strong relationships with senior internal and external collaborators and partners
• You will influence to achieve cross functional, transformative results
• You will perform work across the organization to achieve strategic goals
• You will establish strategic goals by gathering pertinent business standards
• You are motivated and energized by leading a dedicated team, resolving conflict and making critical business decisions

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees