Manager, Mission & Quality Assurance

RTX•El Segundo, CA

1d•Onsite

About The Position

Our On-site Manager, Mission and Quality Assurance (Program Quality Lead) will support U.S. and foreign programs within the Advance Early Warning Radar Systems (AEWRS) portfolio at our El Segundo, CA location. In this role, you'll drive a robust quality culture, practices, and collaboration efforts. As the primary quality interface for the product Integrated Product Team (IPT), you'll be responsible for ensuring the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing scope of work through all integrated product development phases, from design to production and sustainment. You’ll be the customer’s advocate internal to the team, ensuring we meet our obligations and expectations. You will develop and monitor quality metrics to drive proactive continuous improvement initiatives, working closely with integrated teams to enforce process rigor. In the Program Quality role, you will oversee contract start-up, production and sell-off activities. You will primarily engage our factories and suppliers that aid the AEWRS portfolio, implement quality processes to reduce overall product lifecycle cost and risk. You will be responsible for ensuring reviews and assessments of program performance are performed, including technical assessments of systems, lessons learned, technology, and programmatic (cost, schedule, and risks and/or defects) practices assuring Quality management System (QMS) processes are defined and implemented. This is an on-site position in El Segundo, California.

Requirements

Typically requires a bachelor’s degree and a minimum of eight (8) years of prior relevant experience or an advanced degree in a related field and minimum 5 years’ experience.
Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
Working experience leading teams in failure analysis, root cause analysis, corrective and preventative action.
Working experience in providing technical program oversight for manufacturing and/or design processes.
The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

Six Sigma, Lean, and / or American Society for Quality (ASQ) certifications.
Experienced team player who achieves goals and strives for continuous improvement.
Experience Reviewing Statement of Work (SOW), Corrective Action Requests (CAR).
Experience interfacing directly with customers.
Experience presenting, reviewing and/or approving changes through a formal Change Control Board (CCB).
Experience exercising judgement and apply resolution-making skills with appropriate.

Responsibilities

Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
Be the Quality POC for the assigned program, interfacing across functions in the program, key suppliers and customers supporting technical quality and financial performance, and compliance with Raytheon procedures and contractual requirements.
Develop partnerships with senior leaders, IPTs, customers, and quality support functions of the program team to define steps necessary to implement proactive quality strategies that shape Raytheon’s ability to become the provider of choice.
Generation of new CORE (Customer Oriented Result and Excellence), CoPQ (Cost of Poor Quality) projects to reduce costs/increase efficiency of the Stinger program.
Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
Oversee issue resolutions and solutions to production.
Implement Advanced Product Quality Planning in accordance with AS9145, as applicable.