Manager, Member Strategy & Growth

CLEAR - CorporateNew York, NY
1d$110,000 - $150,000Onsite

About The Position

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a data-driven Manager, Member Growth to help continue to build the future of CLEAR membership strategy covering acquisition through long-term retention. This role combines analytical rigor and operational execution to unlock growth, understand our members, and deliver measurable impact across CLEAR’s Membership base.

Requirements

  • 5+ years of experience in Strategy, Growth, or Business Operations, ideally within consumer tech, travel, financial services, or subscription businesses
  • Deep analytical fluency; able to structure complex problems, analyze data, and drive insight-based decision-making
  • Proven track record of turning strategy into execution with measurable business impact
  • Excellent cross-functional and stakeholder management skills
  • Comfortable navigating ambiguity, making decisions with incomplete data, and iterating as needed

Responsibilities

  • Continuously build the reporting capabilities around usage and retention to help stakeholders and leaders understand retention
  • Segment and assess key member cohorts using quantitative and qualitative insights to improve conversion, usage, and retention across these segments
  • Test and pilot new growth and retention strategies across segments including pricing and plan structure, balancing speed and rigor
  • Dive into the data on the behavior of CLEAR’s Members, helping us understand how to improve performance with a data-driven approach that scales

Benefits

  • comprehensive healthcare plans
  • family-building benefits (fertility and adoption/surrogacy support)
  • flexible time off
  • annual wellness stipend
  • free OneMedical memberships for you and your dependents
  • a CLEAR Plus membership
  • a 401(k) retirement plan with employer match
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