Manager, Local Partnerships & Marketing

Museum of Ice Cream•Miami, FL

42d•$80,000

About The Position

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Manager, Local Partnerships & Marketing will lead all local, non-digital marketing and revenue-generating initiatives for Museum of Ice Cream’s Miami location. As a peer to the General Manager, you will own $1.3M in annual revenue for this location through partnerships, community ticket sales, group bookings, and grassroots marketing efforts. You will act as the Museum’s local face in the tourism and community landscape, developing strong B2B relationships, leading on-the-ground activations, and crafting referral strategies to drive awareness, visitation, and event bookings. This role is perfect for someone who thrives at the intersection of sales, community engagement, and creative marketing — and who can build a revenue stream from the ground up while staying joyful and brand-aligned.

Requirements

5+ years of experience in sales, marketing, or business development in attractions, hospitality, events, or tourism.
Proven track record in generating B2B leads, closing deals, and exceeding sales targets.
Strong public speaking and presentation skills; confident in leading partner events and meetings.
Demonstrated strong local market knowledge — tourism seasons, key hospitality partners, and event calendars.
Existing relationships with Miami hotels, DMCs, or tourism boards.
Comfort with CRM systems (e.g., HubSpot, Salesforce) and working with data to track success and make adjustments.
Ability to independently manage programs while collaborating with cross-functional stakeholders.
Strong organizational skills with a creative mindset — equally at home with spreadsheets and street fairs.

Nice To Haves

Existing relationships with Miami hotels, DMCs, or tourism boards.
Previous experience building an ambassador/influencer program or grassroots campaign from scratch.
Background in selling birthday party packages, venue rentals, or team-building events.
Spanish fluency or multilingual skills.
Experience with opening a new venue or launching a market.
A passion for playful, immersive experiences and the joy of ice cream.

Responsibilities

Develop and implement a local revenue strategy focused on partnerships, group sales, and community-driven ticketing.
Own a local revenue goal of $1.3M annually, and design tactical initiatives to meet or exceed it.
Build and manage a sales pipeline across verticals (e.g., hotels, event planners, corporate clients, tourism partners, concierges, schools, and community groups).
Build referral-based partnerships with Miami hotels, tour operators, travel agents, and local businesses.
Serve as the key contact for local clients, including organizing site visits, walkthroughs, and presenting proposals for group/event bookings.
Create and manage a local ambassador program (hotel concierges, influencers, bloggers, local guides) to drive awareness and referrals.
Offer tools and incentives (e.g. ticket commissions, perks) to keep MOIC top-of-mind among tourism and hospitality professionals.
Plan and execute “familiarization” (FAM) events, influencer nights, client mixers, and partner activations.
Personally host and steward key partners through the MOIC experience to convert them into evangelists.
Develop and manage a street team program to activate in high-traffic areas and events or schools/camps to partner with for awareness and visits.
Represent MOIC at community and tourism events, building presence through sponsorships, activations, and grassroots outreach.
Track all offline revenue channels using a CRM and sales performance tools.
Analyze ROI on campaigns, events, and partnerships — and optimize approach to maximize conversion.
Manage a local sales budget and keep expenses within 25% of attributed revenue.
Partner with the GM and HQ marketing team to align on messaging, campaign timing, and operational readiness.
Coordinate group bookings and events with the local ops team to ensure seamless guest experience.
Be present onsite 3+ days a week during launch (or as needed) and available for evening/weekend events when necessary.