Manager, Licensing Operations and Reconciliation

Expedia Group

2d • $104,000 - $145,500

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the team Travel Partnerships and Advertising help partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, valued advertising and travel media networks, and affiliate solutions. We are looking for an experienced and proactive leader to manage our Licensing Operations & Reconciliation team. This role oversees critical processes related to BSP and ARC compliance, air transaction reconciliation, and licensing governance. The successful candidate will lead a small team, ensuring operational excellence, accuracy, and efficiency while fostering a culture of accountability and continuous improvement. Make an Impact! The Manager, Licensing Operations and Reconciliation role is part of the Air Revenue Governance team within the Travel Partnerships and Media (TPA) division at Expedia Group. This team provides day-to-day operational support to key industry partners and internal stakeholders, managing all aspects of revenue governance through settlement, reconciliation, and audit processes. In this role, your technical expertise and passion for air operations will be essential in enhancing the experience for both travelers and travel partners.

Requirements

• Proven leadership experience, with the ability to mentor, coach, and inspire a team.
• Strong airline industry knowledge, including hands-on experience with BSP or ARC processes.
• Ideally 6+ years, but key transferable skills would be considered.
• Highly analytical, detail-oriented, and organized, with a track record of delivering accurate results.
• Excellent communication skills, able to influence and engage stakeholders at all levels.
• A self-starter who takes initiative and demonstrates accountability for outcomes.

Nice To Haves

• Project or program management skills are a plus.
• Experience with financial systems and reconciliation tools.
• Familiarity with global distribution systems (GDS) and airline settlement processes.
• Advanced Excel or data analysis capabilities.

Responsibilities

• Lead and mentor a team responsible for licensing operations and reconciliation activities.
• Oversee BSP and ARC processes, ensuring compliance and timely resolution of discrepancies.
• Act as the primary point of accountability for reconciliation accuracy and operational performance.
• Provide coaching and development opportunities to team members, building strong capabilities and engagement.
• Drive process improvements and implement best practices to enhance efficiency and scalability.
• Collaborate cross-functionally with finance, commercial, and technology teams to support business objectives.
• Take ownership of projects and initiatives; project/program management experience is an advantage.

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees