Manager, Learning & Development

Live Nation EntertainmentBeverly Hills, CA
13d$96,000 - $120,000Hybrid

About The Position

THE ROLE The Manager, Learning & Development works on the People Operations & Programs team based in Los Angeles, CA, and partners across divisions to design, build, and deliver learning programs that develop skills and capabilities, drive engagement and performance, and provide results for a highly decentralized organization. This role partners closely with divisional HR leaders and managers to help translate people and business needs into practical learning solutions, with a focus on manager development. The ideal candidate combines consulting, facilitation, and program-building skills with experience in human resources and learning and development. It’s important that this person can apply consulting and employee development best practices and trends, while maintaining knowledge of emerging approaches so learning solutions and programs drive lasting impact.

Requirements

  • Minimum of 5 years of progressive learning and development experience, with demonstrated experience building and facilitating people manager development programs in complex organizations.
  • Bachelor’s degree in a related field, advanced degree a plus.
  • Experience working in a consultative L&D or HR role, with an understanding of HR functions and scope, assessing people and business needs, identifying gaps and supporting the execution of timely, scalable solutions.
  • Strong background in people manager development, including key skill areas such as feedback, coaching, communication, and performance management; direct people manager experience a plus.
  • Knowledge of leadership development and management training needs, with experience applying modern adult learning theories and broader learning & development and organizational development best practices.
  • Excellent communicator (written and verbal) and facilitator, with a demonstrated ability to engage diverse stakeholder groups, including people managers and HR partners.
  • Strong partnership, problem-solving, and organizational skills, with the ability to execute in a fast-paced environment.
  • Proficiency in Microsoft PowerPoint, Word, and Excel, with experience creating materials that support learner and stakeholder engagement.
  • Ability to work closely with others and build positive working relationships with a diverse group of internal and external stakeholders, while managing multiple priorities and projects.
  • Can thrive in a hybrid role with weekly on-site expectations.
  • A great attitude, proactive approach, and commitment to working hard while having fun!

Responsibilities

  • People Manager & Leadership Development: Design, build, and deliver manager and leader development programs and initiatives, under the guidance of the Director, Learning & Development, and in alignment with organizational priorities. These programs focus on core people manager skills such as feedback, communication, performance management, and leading through change, and support the evolution of the manager learning and development journey.
  • Learning & Development Consulting: Partner with divisional HR leaders and people managers to assess people and business needs, identify capability gaps, and translate those needs into practical, scalable learning and development recommendations.
  • Facilitation & Delivery: Facilitate engaging in-person and virtual learning experiences for employees across the organization, with a focus on people manager development, utilizing best practice techniques to drive engagement, comprehension, and application of learning, while creating a supportive, inclusive, and collaborative learning environment.
  • HR Training & Development: Partner closely with HR teams to enable manager and team development, serving as a thought partner and resource in employee development, and delivering targeted training offerings for HR audiences.
  • Program Operations: Guide and execute operational and administrative responsibilities to support end-to-end learning and development initiatives, in partnership with team members.
  • Program Evaluation & Continuous Improvement: Develop an understanding of organizational priorities to ensure learning and development efforts support business goals; leverage participant and stakeholder feedback and employee engagement data to iterate, improve, and propose new programs and resources.
  • Enterprise Learning Consistency: Operate as an integral member of the organization’s Learning & Development Center of Excellence, led by the Director, Learning & Development, by ensuring consulting, learning solutions, facilitation, and delivery are guided by scalable learning approaches and frameworks, while remaining flexible to the needs of decentralized and global teams.

Benefits

  • HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
  • YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
  • WEALTH: 401(k) program with company match, stock reimbursement program
  • FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
  • CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
  • OTHERS: Volunteer time off, crowdfunding match
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