Job Opportunities Manager Learning Center

the Schindler Group • Miami, FL

1d

About The Position

We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Manager Learning Center Your main responsibilities Manages the Hub Learning Center facility and is responsible for its daily operations. Aligns with key stakeholders and owns fulfilment of the core technical education in, NI, EI, MOD, and FQE business lines, including all group required programs. Oversees the instructors, programs, efficiency, quality, and impact of his/her operating unit. Is responsible for managing the facility operating budget and forecasting future needs. Is a brand ambassador and facilitates internal and external client engagement. Facility: 1. oversees the Hub Learning Center physical facility and all learning activities 2. manages all staff and matrix employees, including temporarily assigned or 3rd party personnel 3. plans and oversees all maintenance and improvements to the site 4. ensures continuous health and safety protocols for all occupants 5. stewards the effective professional relationship with the adjacent district office and personnel Fulfilment: 1. develops and drives technical program schedules and manages initiative deadlines 2. oversees learning production, KPI reporting, and communication with key stakeholders 3. manages all instructor and student activities to ensure program impact and quality 4. owns all program feedback management and relative incorporation into production systems 5. prepares and provides regular facility and program updates including deliverable notifications Impact: 1. ensures learning fulfilment quality and drives adherence to department standards 2. continuously evaluates education results and collaborates on solutions advancement 3. collaborates with internal and external customers and evaluates education needs 4. engages new products integration and supports respective launch strategies 5. actively explores, presents, and proposes integration of new learning methods and solutions Budget: 1. builds, manages, and forecasts the facility operating budget in guidance alignment 2. oversees and approves all physical site expenditures within authority limits 3. manages reporting employee’s payroll, expenses, and operating costs to budget 4. plans and manages production and consumable material through supply chain channels 5. forecasts operating costs and demonstrates achievement gains through regular reporting Brand: 1. fully understands and continuously represents Schindler and the Technical Learning brand 2. leads and facilitates internal and external personnel through site tours and promotional activities 3. interfaces with key stakeholders and internal customers to maintain active alignment 4. engages with global partners and establishes working relationships with international colleagues 5. oversees and manages the production and end user experience all staff/trainers will deploy

Requirements

• Bachelor's degree in Business or direct industry experience (5 yrs min)
• Previous supervisor or operational manager required
• Proficient knowledge of vertical transportation industry and ability to convey, cultivate, foster, and grow an immersive learning environment
• Hands-on experience in personnel, P&L, and site management, as well as customer relations, negotiation, and working with internal groups and external clients
• Skilled in leadership situations and communication through a full range of available analytics. S/he must organize clear, concise, and confident arguments in both informative and decision-making scenarios. Must have excellent written and oral communication capabilities
• Prior experience in managing and delivering adult learning programs
• Capable and adept at recognizing, respecting a promoting a diverse and inclusive workplace. Through direct actions and teamwork, s/he must respect and conduct him/herself in an inclusive manor, incorporating same in workplace actions, solutions, and strategies

Nice To Haves

• Fluency in Spanish language preferred

Responsibilities

• Manages the Hub Learning Center facility and is responsible for its daily operations.
• Aligns with key stakeholders and owns fulfilment of the core technical education in, NI, EI, MOD, and FQE business lines, including all group required programs.
• Oversees the instructors, programs, efficiency, quality, and impact of his/her operating unit.
• Is responsible for managing the facility operating budget and forecasting future needs.
• Is a brand ambassador and facilitates internal and external client engagement.
• oversees the Hub Learning Center physical facility and all learning activities
• manages all staff and matrix employees, including temporarily assigned or 3rd party personnel
• plans and oversees all maintenance and improvements to the site
• ensures continuous health and safety protocols for all occupants
• stewards the effective professional relationship with the adjacent district office and personnel
• develops and drives technical program schedules and manages initiative deadlines
• oversees learning production, KPI reporting, and communication with key stakeholders
• manages all instructor and student activities to ensure program impact and quality
• owns all program feedback management and relative incorporation into production systems
• prepares and provides regular facility and program updates including deliverable notifications
• ensures learning fulfilment quality and drives adherence to department standards
• continuously evaluates education results and collaborates on solutions advancement
• collaborates with internal and external customers and evaluates education needs
• engages new products integration and supports respective launch strategies
• actively explores, presents, and proposes integration of new learning methods and solutions
• builds, manages, and forecasts the facility operating budget in guidance alignment
• oversees and approves all physical site expenditures within authority limits
• manages reporting employee’s payroll, expenses, and operating costs to budget
• plans and manages production and consumable material through supply chain channels
• forecasts operating costs and demonstrates achievement gains through regular reporting
• fully understands and continuously represents Schindler and the Technical Learning brand
• leads and facilitates internal and external personnel through site tours and promotional activities
• interfaces with key stakeholders and internal customers to maintain active alignment
• engages with global partners and establishes working relationships with international colleagues
• oversees and manages the production and end user experience all staff/trainers will deploy

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees