Manager, Learning and Development

NerdWallet•Phoenix, AZ

1d•Onsite

About The Position

NerdWallet Small Business is the go-to financial resource for small businesses. We’re here to help entrepreneurs achieve their financial goals and grow businesses as big as their aspirations. As a catalyst for smart financial decisions, our combination of proprietary technology and financial expertise provides business owners with tailored solutions based on their unique needs and eligibility—helping them prosper, create more jobs, and, ultimately, grow the economy. We’re looking for a Manager of Learning & Development to lead and scale the development engine of our sales organization. This role goes beyond traditional sales training. You’ll own the full lifecycle of sales talent development—from hiring strategy and onboarding to ongoing training, performance improvement, and career growth. You’ll manage a small, high-performing L&D team and partner closely with Sales Leadership and Recruiting to ensure we are consistently hiring, developing, and retaining top talent. This is a highly data-driven, hands-on leadership role . You’ll analyze performance trends, build impactful training programs, coach reps in real time, and continuously refine how we develop our people. Where you can make an impact: Lead L&D Strategy & Team Define and evolve the L&D vision and strategy for the sales organization Manage and develop a high-performing team in a player-coach capacity Partner with sales leadership to align development priorities with business goals Drive Hiring & Talent Quality Partner with recruiting to define ideal candidate profiles and improve hiring outcomes Contribute to sourcing strategy and interview design Use performance data to continuously refine hiring criteria Own Onboarding & Ramp Build and manage end-to-end onboarding programs Continuously improve ramp based on data and feedback Ensure new hires quickly reach full productivity Deliver Ongoing Training & Coaching Design and deliver targeted training programs based on performance gaps Lead live trainings, workshops, and coaching sessions Reinforce learning through call reviews and in-the-moment feedback Use Data to Improve Performance Analyze KPIs such as conversion rates, funnel metrics, and productivity Identify trends and performance gaps across the sales org Translate insights into actionable training and playbooks Build Scalable Content & Systems Capture best practices from top performers and turn them into repeatable frameworks Create and iterate on high-impact training content Build systems that drive consistent performance at scale Develop Talent & Managers Support rep development and career progression Build frameworks for skill growth and coaching Enable managers to become stronger coaches Innovate with AI & Enablement Tools Leverage tools like ChatGPT, Gong, and Gemini to enhance training and workflows Contribute to building AI-forward enablement systems (Nice to have) Experience with tools like Replit, Lovable, or similar

Requirements

5+ years in sales enablement, training, sales leadership, or related experience
Proven experience owning or improving onboarding and ramp programs
Strong analytical mindset with the ability to use data to drive decisions
Track record of improving sales performance through structured development
Experience partnering with recruiting or influencing hiring processes
Hands-on and execution-oriented — comfortable coaching reps directly
Experience in fast-paced, high-volume, transactional sales environments
Familiarity with consultative or challenger sales methodologies
You think in systems — connecting hiring, onboarding, and performance
You can diagnose problems with data and solve them with practical solutions
You balance structure with adaptability — improving without overcomplicating
You’re equally comfortable setting strategy and coaching reps live
You bring strong opinions, but know how to listen and iterate

Nice To Haves

Experience with tools like Replit, Lovable, or similar

Responsibilities

Lead L&D Strategy & Team Define and evolve the L&D vision and strategy for the sales organization
Manage and develop a high-performing team in a player-coach capacity
Partner with sales leadership to align development priorities with business goals
Drive Hiring & Talent Quality Partner with recruiting to define ideal candidate profiles and improve hiring outcomes
Contribute to sourcing strategy and interview design
Use performance data to continuously refine hiring criteria
Own Onboarding & Ramp Build and manage end-to-end onboarding programs
Continuously improve ramp based on data and feedback
Ensure new hires quickly reach full productivity
Deliver Ongoing Training & Coaching Design and deliver targeted training programs based on performance gaps
Lead live trainings, workshops, and coaching sessions
Reinforce learning through call reviews and in-the-moment feedback
Use Data to Improve Performance Analyze KPIs such as conversion rates, funnel metrics, and productivity
Identify trends and performance gaps across the sales org
Translate insights into actionable training and playbooks
Build Scalable Content & Systems Capture best practices from top performers and turn them into repeatable frameworks
Create and iterate on high-impact training content
Build systems that drive consistent performance at scale
Develop Talent & Managers Support rep development and career progression
Build frameworks for skill growth and coaching
Enable managers to become stronger coaches
Innovate with AI & Enablement Tools Leverage tools like ChatGPT, Gong, and Gemini to enhance training and workflows
Contribute to building AI-forward enablement systems

Benefits

Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match