Manager, IT- College of Engineering

University of Miami • Coral Gables, FL

1d

About The Position

The Manager, Information Technology analyzes and directs the activities of the IT department and supervises all assigned IT staff. The incumbent also ensures continuity of computer services for computer users throughout the organization through planning, technical leadership, and project coordination. Department Specific Functions Oversee all IT operations for the College of Engineering, including audio-visual (AV) services, desktop support, and IT project services for faculty, staff, and students. Serve as the primary liaison between the school’s academic and administrative teams and the central University enterprise IT departments. Support and advance the College of Engineering's strategic objectives and technology initiatives, ensuring alignment with university-wide policies, standards, and compliance requirements. Assess, organize, and manage research and internal infrastructure, including servers and endpoints. Oversee maintenance, policy deployment, and review of the College of Engineering’s Azure/Active Directory organizational unit. Ensure all endpoints and devices connecting to the University network are properly secured, patched, and compliant with institutional policies. Manage and prioritize the college’s internal IT team workload, including incidents and service requests within the IT service management system (ServiceNow). Oversee specialized computing environments—such as computer labs, fabrication labs, and research labs—ensuring reliability, performance, and high availability for academic programs. Coordinate with vendors and negotiate pricing for AV/IT hardware, software, and services; oversee procurement processes and full asset lifecycle management. The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Requirements

• Bachelor of Arts (BA) or Bachelor of Science (BS) in Computer Science, Computer Engineering, Information Technology, or related field.
• Minimum 5 years of progressively responsible experience in IT Management.
• Excellent interpersonal and communication skills required to effectively collaborate with faculty, staff, students, and central IT.
• Proven ability to lead and mentor a technical team.

Nice To Haves

• Higher education experience a plus.
• Any relevant education, certifications and/or work experience may be considered.

Responsibilities

• Oversee all IT operations for the College of Engineering, including audio-visual (AV) services, desktop support, and IT project services for faculty, staff, and students.
• Serve as the primary liaison between the school’s academic and administrative teams and the central University enterprise IT departments.
• Support and advance the College of Engineering's strategic objectives and technology initiatives, ensuring alignment with university-wide policies, standards, and compliance requirements.
• Assess, organize, and manage research and internal infrastructure, including servers and endpoints. Oversee maintenance, policy deployment, and review of the College of Engineering’s Azure/Active Directory organizational unit.
• Ensure all endpoints and devices connecting to the University network are properly secured, patched, and compliant with institutional policies.
• Manage and prioritize the college’s internal IT team workload, including incidents and service requests within the IT service management system (ServiceNow).
• Oversee specialized computing environments—such as computer labs, fabrication labs, and research labs—ensuring reliability, performance, and high availability for academic programs.
• Coordinate with vendors and negotiate pricing for AV/IT hardware, software, and services; oversee procurement processes and full asset lifecycle management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees