Manager, IT Support & Endpoint Security
AUTOMOBILE PROTECTION CORPORATION•Norcross, GA
5d
About The Position
The Manager, IT Support & Endpoint Security is a strategic "player-coach" role responsible for the design, execution, and security of the modern workplace. You will lead the IT Service Desk to deliver "white-glove" technical support while simultaneously architecting the defenses that protect our end-user environment. This role requires a unique blend of high-empathy leadership, operational excellence (ITIL), and a "zero-trust" security mindset.
Requirements
- Expert-level knowledge of Windows 10/11 and macOS.
- Proficiency in Intune, Jamf, or similar MDM/UEM platforms.
- Practical application of CIS Benchmarks or NIST frameworks for device hardening.
- Experience configuring and optimizing Service Desk ticketing workflows.
Responsibilities
- Service Desk Leadership & Operational Excellence
- Endpoint Security & Threat Mitigation
- Strategy, Assets, and Compliance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
