Manager, Internal Investigations

Regional Municipality of Peel

20h • Hybrid

About The Position

As Manager, Internal Investigations, you will oversee and conduct impartial, timely, and trauma‑informed investigations into allegations of harassment, discrimination, bullying, retaliation, and other breaches of Peel’s Respect in the Workplace policy. You will provide expert guidance and trusted advice to leaders, partner closely with HR and Legal, and lead a small team of specialized investigators—ensuring investigations are legally sound, ethically grounded, and handled with professionalism and care. Your work directly supports Peel’s commitment to a respectful workplace, strengthens organizational trust, and contributes to a culture of accountability and inclusion.

Requirements

• Bachelor’s degree in Human Resources, Law, or a related field (Master’s degree preferred).
• Minimum 10 years of experience conducting complex workplace investigations.
• Combination of education and experience may be considered.
• Strong knowledge of employment law, human rights legislation, and investigation best practices.
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
• Impartiality & Sound Judgment – A proven ability to conduct fair, objective, and defensible investigations in complex and high‑risk situations.
• Integrity & Ethical Conduct – Demonstrated professionalism, discretion, and commitment to ethical standards when handling sensitive matters.
• Critical Thinking & Investigative Excellence – Strong analytical skills to assess evidence, identify root causes, and develop clear, practical recommendations.
• Trauma‑Informed Communication – Ability to engage employees, leaders, and union representatives with empathy, respect, and professionalism, while maintaining neutrality.
• Clear & Influential Communication – Excellence in written and verbal communication, including preparation of high‑quality investigation reports and presentation of findings.
• Organization & Accountability – Ability to manage multiple investigations simultaneously, meet timelines, and maintain attention to detail.
• Collaboration & Relationship‑Building – A partnership‑based approach that builds trust across HR, Legal, leadership, and labour environments.
• Commitment to Respect, Equity & Inclusion – A values‑driven mindset that strengthens an inclusive, respectful, and accountable workplace culture.

Nice To Haves

• Certification in workplace investigations (e.g., AWI) is an asset.

Responsibilities

• Manage and conduct complex, sensitive workplace investigations with fairness, objectivity, and confidentiality.
• Develop and execute investigation plans, including interviewing complainants, respondents, and witnesses; gathering and assessing documentary and electronic evidence; and documenting findings.
• Ensure investigations are conducted in a trauma‑informed, respectful manner that minimizes further harm.
• Manage external investigators and vendors as required.
• Maintain detailed and confidential investigation records and provide appropriate progress updates to stakeholders.
• Interpret and consistently apply Peel’s Respect in the Workplace policy, human rights legislation, and employment law.
• Stay current on legislative changes, case law, and best practices related to workplace investigations.
• Recommend improvements to policies, procedures, and tools to enhance effectiveness and compliance.
• Develop and deliver training for employees and leaders on workplace respect, investigation processes, and prevention.
• Prepare clear, thorough investigation reports that analyze evidence and provide balanced, defensible recommendations.
• Present findings and advice to senior leaders with credibility and discretion.
• Monitor implementation of corrective and preventative actions.
• Identify trends and systemic issues and recommend proactive, organization‑wide solutions to strengthen workplace culture.
• Collaborate with HR colleagues, Legal Services, leadership teams, and union representatives.
• Coach and support leaders in addressing and preventing workplace respect issues.
• Model Peel’s values of Inclusion, Care, Collaboration, Transparency, and Leadership in every interaction.
• Contribute to a culture where employees feel safe to raise concerns and confident in fair outcomes.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Benefits

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager