About The Position

Position Overview : The Conference Communications Manager will drive communications projects to enhance internal conference engagement and education across Gartner’s BTI Sales and Global Services & Delivery teams. This role collaborates closely with Conference, Service & Delivery, and Sales teams, as well as communications partners throughout Gartner, to develop impactful resources and communications for frontline associates.

Requirements

  • Bachelor’s Degree preferred
  • 5+ years’ experience in Project Management, Communications, Administration or Customer Service in a complex organization.
  • Solid organizational skills including attention to detail and multi-tasking abilities
  • Ability to learn and understand key information around conferences and identify and drive necessary communications
  • Ability to efficiently prioritize and plan work activities in a dynamic work environment
  • Strategic Thinker - Self-motivated, collaborative and solution oriented
  • Strong Executive presence and ability to communicate clearly and effectively to business leaders
  • Proven ability to work on a cross-functional team
  • Experience of working in a complex multi-layered corporate environment with multiple stakeholders
  • Strong working knowledge of Microsoft Office
  • Client focused - superior customer service skills
  • Comfortable with complexity and drive to make things simpler
  • Excellent written communication skills – able to translate complex information into impactful messages
  • Strong oral communication skills; demonstrated ability to speak clearly and persuasively
  • Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity, and delivering results consistently
  • Openness to travel (around 10% on an annual basis) and a desire to work with a global team

Nice To Haves

  • Design skills would be a plus
  • Experience with graphic design or visual communications (e.g., creating presentations, infographics, or digital assets)

Responsibilities

  • Partner with C-level Communities, Sales, and Services stakeholders to develop and execute timely, informative communications that drive associate education and engagement.
  • Manage and optimize processes for drafting and distributing key conference announcements and updates.
  • Project manage the evolution of C-level Communities’ Inside Gartner pages and communication strategy, leveraging best practices from Destination Conferences.
  • Oversee and maintain the internal intranet (Inside Gartner) pages, ensuring content is accurate and up to date.
  • Support ongoing training and development initiatives for Sales and Services teams.
  • Collaborate with stakeholders to create, execute, and publish communication deliverables that enhance associates’ understanding of the conferences business, tools, and systems.
  • Propose and implement innovative communication strategies to effectively reach Sales and Services teams.
  • Develop and manage a tactical communications calendar, incorporating quarterly business updates, new initiatives, and ongoing priorities.
  • Ensure the calendar: Prioritizes and simplifies content for targeted delivery. Provides associates with easy access to essential tools and resources. Communicates new initiatives impacting business functionality. Delivers clear, concise information for ongoing activities.
  • Review and refine newsletter and email communications for teams on an ongoing basis.
  • Produce compelling content that : Increases awareness of tools, resources, and information. Drives understanding, alignment, and participation in major initiatives. Utilizes storytelling and creative visuals to highlight examples of associates exemplifying Gartner’s culture.
  • Support the Destination Conference Communications Manager as needed, maintaining a comprehensive understanding of both conference offerings

Benefits

  • Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
  • In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
  • Gartner believes in fair and equitable pay.
  • A reasonable estimate of the base salary range for this role is 70,000 USD - 104,000 USD.
  • In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
  • We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
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