Manager, Integrated Services - Business Transformation
About The Position
A strategic, individual contributor role driving transformation initiatives across Ralph Lauren's Integrated Services and Account Services organizations -- focusing on ERP/SAP, Reporting & Analytics, and B2B Digital Commerce platforms. This position is crucial in executing Ralph Lauren's Next Great Chapter strategy through systemic transformation and operational excellence for Business-to-Business Operations in North America. The role offers an opportunity to join a diverse team driving strategic transformation while delivering best-in-class service to Ralph Lauren business partners and customers.
Requirements
- 5+ years of experience in business transformation/process improvement
- 3+ years of consumer goods industry experience (AFS desired)
- Experience with ERP solutions (SAP, Microsoft, etc …)
- Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired)
- PMI Project Management certification or equivalent experience
- Strong proficiency in enterprise systems: SAP ECC (required), S/4 HANA (desired)
- B2B digital commerce platforms and marketplaces
- Enterprise planning tools
- Order-to-Cash processes
- Demonstrated proficiency in project management methodologies (Agile, Waterfall, Hybrid)
- Expert level Microsoft Office Suite, particularly Excel and PowerPoint
- Strong business acumen in Wholesale, Retail, and Distribution
- Excellence in stakeholder management, communication and presentation skills
- Ability to manage multiple high-priority projects
- Demonstrated success working in diverse team environments
- Hybrid work schedule (2-3 days in office)
- Minimal travel to NYC corporate offices (approximately 1x per year)
Nice To Haves
- 3+ years of consumer goods industry experience (AFS desired)
- Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired)
- Strong proficiency in enterprise systems: SAP ECC (required), S/4 HANA (desired)
Responsibilities
- Strategic Leadership & Transformation: Lead enterprise-wide transformation initiatives & integrations across: SAP/ERP+ Systems Business Intelligence & Analytics B2B Digital Commerce Solutions Customer Portal Development Develop and execute strategic roadmaps for process optimization and system integration Build and maintain partnerships with internal teams, external customers, and implementation partners Drive change management and adoption strategies across cross-functional initiatives
- Project Management & Implementation: Establish project governance, success metrics, and risk management frameworks Lead end-to-end transformation projects including rollout strategies, training, and documentation Coordinate cross-functional teams through implementation and cutover activities Monitor project effectiveness through KPIs and stakeholder feedback
- Partnership & Process Excellence: Foster strategic relationships between business stakeholders, technical teams, and end users Drive operational efficiency through process standardization and system integration Ensure successful adoption of new solutions through effective change management Lead continuous improvement initiatives based on business needs and customer feedback
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
