Manager, Business Transformation

Quest DiagnosticsLenexa, KS
12dHybrid

About The Position

As a Business Transformation Manager, you will be the key leader driving significant change and improvement across our business operations, bridging the gap between strategic vision and operational excellence. You will partner directly with clients to diagnose complex business challenges, design innovative solutions, and redefine how work gets done. Your role is centered on driving and accelerating tangible, measurable impact—specifically targeting significant gains in process efficiency, product quality, and customer experience while delivering substantial cost savings. This role requires a take charge leader to accelerate significant business and cost improvements. Experience in large, complex companies and healthcare industry is preferred. Strong consultation and collaboration skills are required. This is a Hybrid scheduled (3 Days Onsite, 2 days work from Home) position at Lenexa. KS Internal Grade: 50 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Requirements

  • Take charge leader
  • Strong consultation skills
  • Strong collaboration skills

Nice To Haves

  • Experience in large, complex companies
  • Experience in healthcare industry

Responsibilities

  • Driving significant change and improvement across business operations
  • Bridging the gap between strategic vision and operational excellence
  • Partnering directly with clients to diagnose complex business challenges
  • Designing innovative solutions
  • Redefining how work gets done
  • Driving and accelerating tangible, measurable impact
  • Targeting significant gains in process efficiency, product quality, and customer experience
  • Delivering substantial cost savings
  • Accelerating significant business and cost improvements
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