Manager, Integrated Field Insights & Analytics

Novartis • East Hanover, NJ

5d • Hybrid

About The Position

The Insights and Decision Science (IDS) team at Novartis enables smarter, data-driven decision-making by lever-aging advanced analytics and process optimization. The Manager, Integrated Field Insights & Analytics (FIA) will contribute to operational excellence, process engineering, and continuous improvement initiatives, supporting the Director, Field Insights & Analytics – X Portfolio and leadership team in driving efficiency and innovation across multiple therapeutic areas (TAs). This role focuses on enabling high-quality insights and streamlined operations rather than direct ownership of large-scale project delivery. This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international).

Requirements

• Bachelor’s degree in Business, Life Sciences, Data Analytics, Engineering or related field; Master’s preferred
• Minimum 5+ years of experience in process engineering, operational excellence, analytics, or operations within pharma or healthcare; Experience in the pharmaceutical industry.
• Experience in data science and AI agents.
• Demonstrated expertise in continuous improvement methodologies (Lean, Six Sigma) and data analytics.
• Strong communication and organizational skills; ability to work collaboratively in a support capacity.
• Proficiency in process mapping and analytics tools.

Nice To Haves

• Experience in field insights, analytics, or commercial operations.
• Certifications in Lean, Six Sigma, or data science are a plus.

Responsibilities

• Support Operational Excellence & Process Engineering
• Assist in the design and optimization of processes that enhance efficiency and scalability across Field Insights & Analytics squads and cross-functional teams.
• Assist in identifying process gaps and implementing improvements using Agile, Six Sigma, or similar methodologies.
• Maintain process documentation and best practices to ensure consistency and compliance.
• Enable Portfolio Field Analytics
• Support development and deployment of field analytics projects in collaboration with Insights & Decision Science Field Insights & Analytics pillars.
• Assist in portfolio GTM and field capability development initiatives
• Help maintain data governance standards and ensure integrity across analytics platforms.
• Drive Continuous Improvement
• Partner with leadership to identify opportunities for operational enhancements and innovation.
• Facilitate improvement workshops and contribute to root cause analyses.
• Promote knowledge sharing and adoption of continuous improvement practices within the team
• Strategic & Stakeholder Support
• Assist the Director, Field Insights & Analytics – X Portfolio and leadership team in aligning operational priorities with IDS objectives.
• Contribute to stakeholder communication plans and ensure clarity of roles and expectations.
• Provide analytical and operational support for Therapeutic Area-specific initiatives.
• Maintain documentation integrity across FIA repositories (SharePoint, Smart Sheets, JIRA).

Benefits

• Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager