Manager Inside Sales
Forum Energy Technologies•Stafford, TX
About The Position
FET is seeking a dedicated and experienced individual in the valve industry for an inside sales and customer service role. We are looking for candidates with a strong track record in project management and client relations. Responsibilities include assisting customers, maintaining accounts, resolving issues, and identifying opportunities for product or service recommendations. Key skills include quality focus, problem-solving, documentation, communication, conflict resolution, and multitasking. If you're a driven professional in the valve industry, we invite you to join our team.
Requirements
- Knowledge of sales techniques in an industrial setting preferred.
- Knowledge of sales involving valve equipment.
- Experience or strong willingness to develop key relationships.
- Strong computer skills and proficient in MS Office applications
- Familiarity with ERP systems
- Strong written and oral communication skills; customer service oriented
- Highly motivated to be trained to market and sell in multi-product environment where cross selling and customer retention is essential.
- 3-5 years of valve industry administrative/customer service experience required
Responsibilities
- Answering customers’ questions about products, prices, availability, product uses and credit terms
- Meeting all sales objectives and handling all aspects from quote process to order delivery.
- Emphasizing product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations
- Maintaining customer records and processing sales from ERP systems.
- Selecting the correct products or assisting customers in making product selections based on their needs, product specifications and all other applicable regulations
- Ability to establish and expand relationships with current accounts and decision makers both domestic and international customers.
- Participate in company sponsored clients events such as trainings, Customer meetings (on and off site), webinars etc.
- Proactively call Customers to follow up on Quotes and Projects.
- Actively identify and prospect new target customers
- Reactivation of dormant accounts and new business development activities
- Various sales activities linked to revenue generation and marketing campaigns.
- Utilization and updating internal systems
- Support sales efforts of outside sales team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
