Inside Sales Manager

EmersonShakopee, MN
15h

About The Position

In this Role, Your Responsibilities Will Be: Provides leadership to a team of Inside Sales Engineers to meet stated Sales goals for the group. Build an encouraging environment that helps employees achieve their goals. Provide guidance and mentorship to drive sales growth. Foster effective communication between Inside and Outside sales teams. Collaborate with America Sales and Marketing on sales initiatives. Develops processes for the effective delivery of customer support. This can include actively looking for chances to build relationships within the team and resolving customer support issues together with collaborators, partners, and team members. Assures accurate and timely response to field sales and customers regarding orders, quotations, and other customer related activities. Promotes effective selling behaviors and ensures the development of customer relations Coordinates workloads, develops strategies, and implements plans to support both the customer’s needs and Emerson’s objectives Maintains up-to-date measures that support timely and accurate customer service and sales growth Passionate about encouraging a successful team environment through team building and individual development and recognition. Who You Are: You gain insight into customer needs to find opportunities that benefit the customer. You provide direct and actionable feedback. You consistently use multiple methods to develop others. You create a positive and motivating environment. You provide calmness and productivity, even when things are unclear.

Requirements

  • B.S. in Engineering or Technical discipline
  • Minimum of six (6) years experience in a related field
  • Strong communication skills, both written and verbal
  • Strong business insight, with the ability to work both independently and collaboratively

Nice To Haves

  • Experience managing direct reports
  • Proven track record and successful history of achieving goals and sales targets

Responsibilities

  • Provides leadership to a team of Inside Sales Engineers to meet stated Sales goals for the group.
  • Build an encouraging environment that helps employees achieve their goals.
  • Provide guidance and mentorship to drive sales growth.
  • Foster effective communication between Inside and Outside sales teams.
  • Collaborate with America Sales and Marketing on sales initiatives.
  • Develops processes for the effective delivery of customer support.
  • Assures accurate and timely response to field sales and customers regarding orders, quotations, and other customer related activities.
  • Promotes effective selling behaviors and ensures the development of customer relations
  • Coordinates workloads, develops strategies, and implements plans to support both the customer’s needs and Emerson’s objectives
  • Maintains up-to-date measures that support timely and accurate customer service and sales growth
  • Passionate about encouraging a successful team environment through team building and individual development and recognition.

Benefits

  • variety of medical insurance plans, with dental and vision coverage
  • Employee Assistance Program
  • profit sharing retirement
  • tuition reimbursement
  • employee resource groups
  • recognition
  • flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
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