Manager, Information Technology

Stratolaunch • Mojave, CA

12d • $157,000 - $206,000 • Onsite

About The Position

Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air-launched, Talon testbeds are reusable, cost-effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security.
We are seeking a skilled and proactive IT Manager to oversee and support our organization's IT operations. This role involves managing a small team, ensuring seamless IT support, and collaborating with system and network engineers to maintain and improve infrastructure. The ideal candidate will have a strong background in IT management, excellent leadership skills, and the ability to handle both technical and administrative responsibilities.

Requirements

• Proven experience in IT management or a similar leadership role.
• Strong knowledge of IT systems, networks, and infrastructure monitoring.
• Experience with helpdesk support and managing technical teams.
• Proficiency in project management and vendor relationship management.
• Excellent communication and organizational skills.
• Ability to troubleshoot and resolve technical issues efficiently.

Nice To Haves

• Expertise in Microsoft Windows Server and Windows Desktop environments.
• Helpdesk support experience including KACE.
• Hands-on experience with Active Directory administration and management.
• Knowledge of VMware virtualization technologies.
• Familiarity with Azure cloud services and infrastructure, including Exchange, OneDrive and SharePoint.

Responsibilities

• Lead and manage a team of 4 IT professionals, including conducting regular 1:1s and team support meetings.
• Provide mentorship, guidance, and performance evaluations to ensure team success.
• Oversee helpdesk support operations, ensuring timely resolution of technical issues.
• Manage all-hands meetings and technical setups for company-wide events.
• Monitor infrastructure and servers to ensure system reliability and performance.
• Plan and execute IT projects, including software upgrades and system implementations.
• Manage purchasing, inventory, and vendor relationships to ensure cost-effective and efficient IT solutions.
• Oversee user account management, including onboarding and offboarding processes.
• Manage printers, hardware, and other IT equipment across the organization.
• Work closely with system and network engineers to maintain and improve IT infrastructure.
• Coordinate with other departments and external support teams to align IT initiatives with business goals.

Benefits

• 9/80 schedule
• Healthcare (medical, dental, vision, prescription drugs)
• Paid Maternity and Parental Leave
• 50% company match per contributed dollar into 401(k) savings plan, up to $11,500
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees