Manager Information Technology

Caterpillar • Corinth, MS

5d • Onsite

About The Position

We are seeking an Information Technology Manager for our Global Remanufacturing group. In this role, you will provide leadership and business relationship management to the Reman IT organization at Caterpillar facilities located in Corinth, MS, Fargo, ND, and Franklin, IN. Your role will involve driving emerging technology trends and collaborating closely with business leaders, process partners, vendors, and IT support staff. You will tackle complex business problems with innovative solutions, enabling new capabilities to support our business objectives. Additionally, you'll offer thought leadership by strategically influencing business partners. This position is crucial in ensuring our business-relevant IT initiatives and strategies are seamlessly integrated and effectively support our global operations in the Power & Energy segment. This role serves as a subject-matter expert and trusted advisor, developing business-relevant IT solutions that leverage existing & new platforms to achieve Reman’s business goals.

Requirements

• Requires a relevant degree and/or progressive and complex experience.
• Requires previous technical and managerial experience in applications or infrastructure with a broad background in system hardware, system software, support and development methodologies, business planning, project management, and customer application needs.
• A broad knowledge of one or more applications and infrastructure components is necessary.

Nice To Haves

• Strengths in personal planning, initiating actions, delegation, building consensus, decision making, leadership, and interpersonal skills areas.
• Industrial manufacturing experience, digital manufacturing transformation background, and leadership through influence in a highly matrixed and federated environment.
• Innovation mindset.
• Experience in applying lean skills.
• Experience in multiple technologies, including Distributed / Mainframe / Integration / ERP.
• Knowledge and experience in project management (Scope, Cost, and Time Estimation, Resource Planning, etc.).
• Working with diverse global internal and external staff.

Responsibilities

• Oversee the deployment, maintenance, and integration of IT systems within the manufacturing facility, including Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), and other related software.
• Provide ongoing technical support to manufacturing staff.
• Oversee the collection, storage, and analysis of manufacturing data to improve process efficiency, quality control, and decision-making.
• Build and maintain relationships with technology vendors, service providers, and internal stakeholders.
• Provide leadership and career development for the Power and Energy IT support team.
• Serve as an escalation point for Priority 1 & 2 Incident tickets in the ITSM process using ServiceNow.
• Manage strategic alignment of IT and Business projects.
• Manage relationships with internal and external suppliers, such as the Enterprise network, database, servers, security, and desktop support.
• Resolve issues and eliminate roadblocks to realize the project solution architecture to ensure no delay in project implementation.
• Trusted liaison between business & enterprise IT throughout the life of the new product introduction, implementation, deployment, transition to support, and ongoing continuous improvements.

Benefits

• Our goal at Caterpillar is for you to have a rewarding career.
• Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance.
• We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
• Additional benefits include paid vacation days and paid holidays.
• Subject to plan eligibility, terms, and guidelines.
• This is a summary list of benefits.
• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees