Manager Implementation Management

Knapp Agency•Kennesaw, GA

50d•Hybrid

About The Position

The Manager Implementation Management plays a pivotal role in leading and ensuring the successful execution of projects within assigned programs. This involves strategic planning, adherence to organizational objectives, and continuous improvement. The role demands a hands-on approach to lead project implementation directly, when necessary, with a focus on achieving excellence in project quality, timelines, and budget management.

Requirements

B.S. in Industrial Engineering, Computer Science, or equivalent work experience
5+ years' experience with implementation of projects throughout the entirety of the project's life cycle
Advanced knowledge of KNAPP processes, products, and solutions
Advanced knowledge of KNAPP's company structure and organization
Demonstrated experience in realization of KNAPP projects
Advanced knowledge of project management and of tools being used for project management
Advanced knowledge of computer systems and Windows operating system
Travel required, up to 50% domestic and international
Passport or ability to obtain passport
Authorized to work in the U.S.
Professional office etiquette and customer site etiquette is required at all times
Physical requirements: Sitting, squatting, walking, reaching out to arm's length, climbing, reaching overhead, lifting between 50 pounds
Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Responsibilities

Strategize, implement, and maintain implementation management initiatives that adhere to organizational objectives
Develop and execute project assessment protocols for continuous improvement
Maintain organizational standards of satisfaction, quality, and performance
Support and oversee projects assigned to direct reports to ensure milestones are achieved
Assist direct reports in their review of project controls specifications, network design documents, and internal / external test plans (acceptance test plan)
Conduct reviews of project scope, focusing on layout, flow control, and implementation strategies in collaboration with technical departments
Support direct reports in managing third party vendor relationships and agreements for equipment affecting commissioning of assigned projects
Participate in projects or program's steering committee and change advisory board to effectively guide project decisions and changes
Collaborate closely with Project and Site Management to ensure success of project
Responsible for overall successful implementation and ramp-up of assigned projects and/or programs with main focus on commissioning, testing and ramp up milestones (Go-Live in particular).
Maintain constant alignment with the customer service department to ensure proper change management and support the handover process between commissioning and customer service.
Oversee field Project Implementation Management cost center, ensuring fiscal responsibility and strategic cost management
Identify cost-saving opportunities and implement cost-effective strategies
Develop and track key performance indicators (KPIs) to monitor the departments' success.
Facilitate and lead team meetings
Review, check, and approve hours of direct reports
Provide regular performance feedback and conduct annual performance review assessments.
Assist in the onboarding, training, and development of new Implementation Managers
Manage resource planning, including task and project assignments of direct reports

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering