Manager Implementation Management

Knapp Agency-posted 3 days ago
Full-time • Manager
Hybrid • Kennesaw, GA
1,001-5,000 employees
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The Manager Implementation Management plays a pivotal role in leading and ensuring the successful execution of projects within assigned programs. This involves strategic planning, adherence to organizational objectives, and continuous improvement. The role demands a hands-on approach to lead project implementation directly, when necessary, with a focus on achieving excellence in project quality, timelines, and budget management.

  • Strategize, implement, and maintain implementation management initiatives that adhere to organizational objectives
  • Develop and execute project assessment protocols for continuous improvement
  • Maintain organizational standards of satisfaction, quality, and performance
  • Support and oversee projects assigned to direct reports to ensure milestones are achieved
  • Assist direct reports in their review of project controls specifications, network design documents, and internal / external test plans (acceptance test plan)
  • Conduct reviews of project scope, focusing on layout, flow control, and implementation strategies in collaboration with technical departments
  • Support direct reports in managing third party vendor relationships and agreements for equipment affecting commissioning of assigned projects
  • Participate in projects or program's steering committee and change advisory board to effectively guide project decisions and changes
  • Collaborate closely with Project and Site Management to ensure success of project
  • Responsible for overall successful implementation and ramp-up of assigned projects and/or programs with main focus on commissioning, testing and ramp up milestones (Go-Live in particular).
  • Maintain constant alignment with the customer service department to ensure proper change management and support the handover process between commissioning and customer service.
  • Oversee field Project Implementation Management cost center, ensuring fiscal responsibility and strategic cost management
  • Identify cost-saving opportunities and implement cost-effective strategies
  • Develop and track key performance indicators (KPIs) to monitor the departments' success.
  • Facilitate and lead team meetings
  • Review, check, and approve hours of direct reports
  • Provide regular performance feedback and conduct annual performance review assessments.
  • Assist in the onboarding, training, and development of new Implementation Managers
  • Manage resource planning, including task and project assignments of direct reports
  • B.S. in Industrial Engineering, Computer Science, or equivalent work experience
  • 5+ years' experience with implementation of projects throughout the entirety of the project's life cycle
  • Advanced knowledge of KNAPP processes, products, and solutions
  • Advanced knowledge of KNAPP's company structure and organization
  • Demonstrated experience in realization of KNAPP projects
  • Advanced knowledge of project management and of tools being used for project management
  • Advanced knowledge of computer systems and Windows operating system
  • Travel required, up to 50% domestic and international
  • Passport or ability to obtain passport
  • Authorized to work in the U.S.
  • Professional office etiquette and customer site etiquette is required at all times
  • Physical requirements: Sitting, squatting, walking, reaching out to arm's length, climbing, reaching overhead, lifting between 50 pounds
  • Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
  • 2 remote days per week
  • Half day Fridays
  • A beautiful new, state-of-the-art, office complex in Kennesaw, GA
  • Industry competitive compensation
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance
  • Subsidized food delivery
  • Monthly celebrations
  • Quarterly employee events
  • Corporate Social Responsibility including recycling, sustainability and volunteering
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