Manager II, Operations (HAC)

Atlanta Community Food Bank Inc•East Point, GA

8h•Onsite

About The Position

The individual in this position is responsible for leading food packing and/or client food distribution operations, utilizing volunteers and staff to complete all key tasks. This role will provide engagement, coordination and customer service to volunteers and clients-in-need across multiple shifts, in fixed and/or mobile distribution locations within the Atlanta Community Food Bank network. This position will ensure the execution of food center distribution and/or product rescue operations, including relevant warehouse, production and non-CDL transportation processes, while maintaining compliance with food, personnel and DOT safety, and program distribution reporting requirements. Support for some evening and weekend operations is required. This position reports to the Director, Operations.

Requirements

Consistent history of building a successful team, including leading, coaching, developing, and managing performance, interviewing, and selecting team members, and resolving conflict
Solid work history of successfully managing a warehousing and/or retail operation, including organization and maintenance of the physical space, managing staffing and/or coordination of volunteers, and planning and maintaining inventory levels
Demonstrated success in developing and implementing processes in accordance with safety guidance while ensuring timely execution and delivery of product to clients
Must have working knowledge of MS Office (Excel, Office, Outlook, Power point) and Google Software
Must have demonstrated knowledge of production and warehouse management ERP software systems
Must have good interpersonal, oral, and written communication skills; ability to multi-task, work on projects, use good judgment, work with and manage diverse work groups that work in a fast-paced environment.

Responsibilities

Assigns performance goals, initiatives and work tasks to direct reports
Coaches and develops team members to successfully perform in roles
Ensures effective utilization of volunteer labor to execute inventory management, supply management, and client distribution plans
Manages performance of team members, including administration of the performance management tools and the disciplinary processes
Ensure execution of standards for volunteer assignment scheduling, training, and acknowledgement of production and supply chain activities
Where relevant, respectfully schedule client intake and meals distribution
Ensure appropriate volunteer and client data management, including client data confidentiality
Ensure effective execution of all inventory management activities, including product receipt, packaging, storage, and movement
Execute appropriate food, personnel and/or transportation safety standards
Implement continuous improvement to maintain effective process operations