Manager, HRIS-Core
About The Position
Be part of a dynamic team shaping the future of talent at New York Life. As part of Human Resources, you'll contribute to a comprehensive strategy that attracts, develops and retains top talent. Whether it's identifying future leaders, crafting engaging learning experiences, enhancing offerings that support our people or fostering a workplace culture where everyone feels they belong, your work directly empowers individuals and fuels the company's growth. Join us and play a vital role in making New York Life an employer of choice for generations to come. The Manager, HRIS-Core is a key member of the HRIS team and is responsible for the successful execution, management and operational performance of the SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) modules. This role serves as the functional owner for core HR and payroll platforms, combining deep functional and technical HRIS expertise with people leadership and operational accountability. This role sets configurations standards, contributes to the platform roadmap, manages system configuration, enhancements, and issue resolution, and manages a small team of HRIS professionals. This role ensures stability, compliance, and continuous improvement of the core HR and payroll systems, partnering closely with HR COEs, Payroll, Technology, and external vendors to deliver scalable, future-state HR technology solutions.
Requirements
- 5-7 years of HRIS or HR Technology experience. Bachelor’s degree preferred
- Significant hands-on experience with SAP SuccessFactors Employee Central; ECP experience is a plus
- Experience managing, coaching and developing staff
- Strong knowledge of HR processes
- Experience with system releases, upgrades, and user acceptance
- Strong communication, problem-solving, and organizational skills
- Ability to translate business needs into system solutions, influence stakeholders and drive decisions with enterprise impact
Responsibilities
- Manage and deliver configuration, support, and enhancement of SAP SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP)
- Contribute to platform roadmap, execute against plans with team members, anticipate and mitigate risks, and drive successful service outcomes
- Manage two HRIS professionals including prioritization, coaching, skills development, and performance management
- Lead system configuration, testing, release planning, and deployments
- Partner with HR COEs, Payroll, and Compliance to translate business needs into system solutions, resolve competing requirements and make timely design decisions.
- Troubleshoot and resolve complex HRIS issues and serve as escalation point
- Manage vendor relationships and system documentation
- Identify opportunities for automation, AI, and Continuous Improvement and recommend additions to HRIS roadmap aligned to business strategy.
- Direct supervisory responsibility for HRIS professionals, including hands-on coaching, technical guidance, development planning, and performance management
- Accountable for platform effectiveness, team performance and service delivery
- Balances individual contributor and leadership responsibilities
Benefits
- We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
