Manager, HR Shared Services

Instructure

19d • $110,000 - $120,000

About The Position

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are seeking a highly organized and experienced HR Shared Services Manager to lead our Compliance, Benefits, and Leave of Absence (LOA) operations in a global environment. This role is responsible for ensuring the accurate and timely delivery of complex HR transactions, maintaining strict compliance with all applicable employment laws, and delivering exceptional service to employees and business partners. The ideal candidate is a confident people leader with deep expertise in HR compliance and benefits administration, along with a proven track record of managing audits and driving process improvements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• 5+ years of progressive HR experience, with a strong focus on compliance, benefits, and/or leave administration.
• 2+ years of people management or supervisory experience.
• In-depth knowledge of U.S. federal and state employment laws; global compliance exposure highly desirable.
• Strong understanding of global benefits programs and leave policies.
• Proven experience leading HR audits and compliance initiatives.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational, analytical, and reporting abilities.
• Demonstrated ability to handle sensitive information with discretion and confidentiality.

Nice To Haves

• Experience working within an HR Shared Services model strongly preferred.
• Proficiency with Workday and HR case management systems preferred.

Responsibilities

• Team Leadership & Operations
• Compliance & Auditing
• Benefits & Leave of Absence Administration
• Process Improvement, Reporting & Systems
• Customer Experience & Service Delivery

Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees