Manager, HR Operations

ALO•Beverly Hills, CA

6d•$110,000 - $120,000•Onsite

About The Position

The Manager, HR Operations, will serve as a lead for all internal HR processes throughout the employee lifecycle. They will directly manage the HR Operations team, ensuring they provide the highest level of customer service, stay up to date on legal and compliance matters, making data integrity in our HR systems the upmost priority. Their purpose is to decrease the amount of HR administrative work placed on our leaders and automate processes wherever possible to elevate and streamline our employee experience.

Requirements

Ability to support Corporate, Retail, and Warehouse environments and navigate rapid and continuous growth, including seasonal increases during the holiday season.
Comfortability with a high volume and evolving workload, navigating ambiguity a must.
Ability to identify problems, come forward with solutions, and execute plans.
Excellent written and verbal communication skills.
Customer service – quick and accurate responses to employee inquiries and needs.
Self-starter with prioritization and strong work ethic.
Ability to interface with multiple levels within the organization, leading conversations with influence and professionalism.
Bachelor's Degree
4-6 years Human Resources experience, with at least 1-2 years managing or supervising a team.
High volume administration experience (including systems/database administration) in HR.
1-2 years project management experience.

Nice To Haves

Certification in HR a plus
Proficiency with SharePoint, Workday, ADP, Microsoft Office Suite a plus.

Responsibilities

Manage team members responsible for the operational aspect of the employee lifecycle, providing valuable insights, guidance, and leadership.
Serve as the subject matter expert in the full employee lifecycle, regularly hosting office hours and/or training for employees, people managers, and HR team members.
Lead projects including but not limited to seasonal hiring + conversions, metric reporting, mass data changes, wage changes, compensation reviews.
Partner with Payroll to support effective systems and ensure data integrity, including, but not limited to, conducting regular audits and maintenance of Workday and ADP.
Dealing with day-to-day inquiries (e.g. pay, attendance, policy guidance) and where necessary, partnering with business partners or cross-functional team members.
Stay up to date on legal and compliance matters across North America, ensuring 100% compliance.
Support ongoing new store openings across North America, partnering with Recruiting, Legal, and Payroll to ensure compliance and readiness.
Support with creating internal and external P&Ps and resources of HR processes throughout the employee lifecycle, regularly auditing and updating them as needed.
Partner with HR leaders to identify and address gaps in support.
Support with ad-hoc tasks and projects.