Manager, HR Operations

Municipal Credit UnionNew York, NY
23d

About The Position

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The HR Operations Manager supports senior HR leadership in the design and implementation of all comprehensive Total Rewards initiatives as well as oversees the daily management of MCU s compensation and benefits programs, HRIS and Payroll to ensure alignment with organizational objectives. This position is instrumental in ensuring that employees are rewarded competitively, supported, motivated, and engaged, contributing to the organization s overall success.

Requirements

  • Bachelor s degree in Human Resources, Business Administration or related field preferred.
  • Minimum 7years management of the Total Rewards function with comprehensive knowledge of compensation and benefit programs.
  • Expert knowledge of the ADP Workforce Now HRIS system
  • Strong knowledge of federal and state laws and regulations regarding compensation practices
  • SHRM-CP, SHRM-SCP or PHR, SPHR preferred or achieved within six months of hire.
  • In-depth knowledge of compensation principles, benefits administration, and HR best practices.
  • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.

Nice To Haves

  • Certified Compensation Professional (CCP) or similar certification a plus.
  • Experience designing people analytic dashboards preferred.
  • Experience with Microsoft Power BI preferred.

Responsibilities

  • Lead the development, execution, administration and support of compensation programs (incentive and bonus plans, benchmarking activities, salary survey management, annual merit process, etc.). Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and objectives.
  • Support the development and execution of the company s benefits strategy including management of health and welfare, retirement and leave of absence plans; partner with broker to develop programs that are cost effective and support organizational goals.
  • Oversee processing and management of multi-jurisdiction payroll function in Workforce Now in partnership with Finance and ADP.
  • Create and implement a robust reporting and analytics strategy through data governance and the creation of automated dashboards.
  • Utilize data and metrics to assess the effectiveness of compensation and benefits programs, making data-driven recommendations for improvement.
  • Ensure compliance with federal, state and local compensation laws and regulations.
  • Manage vendor relationships; review vendor results to ensure efficiency, consistency with MCU s goal, policies and procedures.
  • Collaborate with HR to integrate compensation and benefits with performance management, ensuring alignment with organizational goals.
  • Analyze the results of the engagement survey, highlighting actionable insights to ensure the retention and satisfaction of employees.
  • Maintain all HR Operations-related processes and procedures to ensure accurate and current documentation.
  • Responsible for regular and predicable attendance including punctuality.
  • Perform other related duties as requested and special projects as assigned

Benefits

  • Competitive compensation, medical and dental benefits.
  • 401K with employer match
  • Flexible paid time off
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